Interactive Voice Response (IVR)
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selections. In turn, it provides the appropriate responses in the form of voice, fax, callback, email and perhaps other media.
Where We Talk About IVR
On our site
- Need voice and IVR? We’ve got that. (Just ask QWASI!)
- Text a question, get an answer. It’s that easy.
In our downloads
- Build a Virtual Call Center in 10 Minutes or Less
- Local Exchange Carriers: How Bandwidth can help you expand your nationwide footprint