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Service Record (SVR Record)

A Service Record (SVR Record) is a variation of a domain name that allows customers to specify a host name (rather than IP address) for Bandwidth to use to point inbound traffic. For example, instead of supplying, a customer could supply ‘voice.customer’ for Bandwidth to route voice traffic. The customer uses this as a proxy and could do more complex routing such as load balancing traffic or primary secondary failure (if doing via IP, the customer would have to supply each IP rather than the simple SRV).




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Our lawyers have asked us to remind you that, in the event of any conflict between these defined terms and the defined terms included in any agreement between you and Bandwidth, the agreement controls.

“Bandwidth” refers to Bandwidth Inc. and/or CLEC, LLC.