Letter of Authorization
A Letter of Authorization (LOA) is a legal document in which the executing party makes certain assertions to a service provider about their authorization to switch (port) services and telephone numbers from one provider to another. Traditionally this would be a paper document requiring an actual signature, but currently the industry supports LOAs which may be generated from a variety of electronic and verbal methods.
How Bandwidth is Involved with LOA
Bandwidth requires its customer to obtain an LOA for all port in orders. While Bandwidth may not require that an LOA be included when submitting a port in order, we do require that our customers are able to provide an LOA to us when requested.
What Are the Benefits of Bandwidth’s Involvement with LOA
An LOA helps to ensure that telephone numbers are not moving between carriers without the authorized end users’ permission.
Where We Talk About LOA
In our downloads
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Our lawyers have asked us to remind you that, in the event of any conflict between these defined terms and the defined terms included in any agreement between you and Bandwidth, the agreement controls.
“Bandwidth” refers to Bandwidth Inc. and/or Bandwidth.com CLEC, LLC.