Toll-free calling lets someone, usually a customer, call your organization free of charge. With toll-free calling, users can contact businesses and individuals in different geographies without being charged for a long-distance call.
Toll-free numbers are often 1-800 numbers, but they also include 877, 866, 855, 844, and 833. Vanity numbers are also a type of toll-free number to power toll-free calling. In most cases, the organization that owns the toll-free number incurs the cost of toll-free calling.
What are the benefits of toll-free calling?
Toll-free numbers are a business staple for businesses small and large, local or global. Let’s explore five benefits of toll-free calling for businesses (and their customers).
- Better customer experience. Toll-free calling allows end users and customers to reach your business without worrying about the cost of a long-distance call.
- Brand awareness. The right toll-free number can make your business more memorable.
- Credibility. Toll-free numbers are useful for small to medium-sized businesses (SMBs) because they can help your organization appear more established and trustworthy.
- Local presence. You can have a toll-free number for calling in geographies you don’t actually work in. This lets you establish a local presence with your target markets, without physically being there.
- High-quality calling. The right toll-free services provider can help take your calling globally and integrate directly into your contact center platform.
How to protect toll-free calling
Partnering with Bandwidth lets you skip the middleman and go straight to a RespOrg. This means more cost savings for your business while connecting you with a service you trust.
Bandwidth is a globally trusted toll-free calling provider. In fact, we even offer a disaster recovery option to ensure your traffic is safeguarded against extraordinary network disruptions so you can focus on what matters most to you.
How Bandwidth is involved with Toll-Free calling
Bandwidth manages the intricacies of provisioning and routing millions of Toll-Free Numbers (TFNs) for our customers. We offer toll-free calling as one of our voice services.
Our toll-free calling customers enjoy fast, reliable communication services, scalability, and cost savings. Whether you are a small startup or an enterprise giant, Bandwidth services can scale to meet your needs.
Resources related to Toll-Free Calling
- Responsible Organization (RespOrg)
- Bandwidth Voice & Messaging Dashboard
- Direct Inward Dialing (DID)
- Create Outbound Calls
Learn more about Toll-Free calling
Bandwidth owns and operates one of the largest All-IP Voice Networks in the nation. That network hosts a suite of APIs that enable services for voice, messaging, 911 access, and phone numbers allowing businesses to connect with their customers in a variety of ways.