Toll-Free SMS

Toll-Free Short Message Service (Toll-Free SMS) is used to send text messages from toll-free numbers (8XX) to other mobile phones. The messages can typically be up to 160 characters in length, though some services use 5-bit mode, which supports 224 characters.

How Bandwidth is Involved with Toll-Free SMS

Bandwidth’s Toll-Free SMS offering enables messaging capabilities like PIN codes, notifications, and other customer communications that provide a better user experience. Bandwidth offers Toll-Free SMS in lieu of short codes in order to provide our customers with the best possible messaging capabilities. Bandwidth’s Toll-Free SMS is one feature that we offer through our Messaging API. In addition, Bandwidth allows our customers to integrate voice, 911 access, and phone numbers into their platforms in order to connect with their customers in more ways than one.

What Are the Benefits of Bandwidth’s Toll-Free SMS

Bandwidth’s Toll-Free SMS is a great alternative to short codes. Your business can get more value out of toll-free phone numbers by letting your customers have one number that handles phone calls and text messaging. Toll-free numbers are also much faster to provision than short codes. While obtaining short codes from mobile carriers can take weeks to months, Bandwidth’s Toll-Free SMS can be ready to use in minutes. This allows your business to start customer engagement as soon as possible.

Toll-free numbers are also cost effective for your business when compared to short codes. The more money you save on investing in messaging means an even greater ROI for your text messaging efforts. Not only is your business getting more bang for their buck, but your customers are also receiving a more authentic messaging experience.

Short codes are typically 5-digit phone numbers which can feel like SPAM to an end user. Toll-Free SMS is a ten digit number which can give a better impression when your business reaches out.

Overall, Bandwidth’s Toll-Free SMS services are an effective way for your business to provide a more enjoyable experience to your customers. Bandwidth has mastered Toll-Free SMS, so you can focus on what matters most to you.

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