LIVE WEBINAR

The case for Authenticated Branded Calling

Customers aren’t answering, and unrecognized numbers are partially to blame. Authenticated Branded Calling gives enterprises a way to display verified brand identity directly on customer call screens, turning unknown numbers into recognized, trusted calls before anyone picks up. Whether you’re evaluating branded calling for the first time or looking to add authentication to an existing program, this session will give you the technical and operational context to move forward.

What you’ll walk away with:

How to configure branded calling across the 3 major U.S. carriers through a single platform
Why verification matters beyond just displaying a brand name
How the authentication layer works, including why unverified branded calling leaves your brand display open to spoofing

Speakers

Karah Smith Santos

Solution Marketing Manager

As a Solution Marketing Manager at Bandwidth, Karah drives go-to-market strategy for Trust Services, helping enterprises protect and authenticate their voice communications. Her expertise spans both directions of voice trust, from getting outbound calls answered with Number Reputation Management and Authenticated Branded Calling to verifying inbound callers with Call Verification and Pindrop integration.

Elijah Robertson

Director, Product Management

Elijah Robertson is an experienced product leader who specializes in roadmap for business, driving and executing product vision. He focuses on delivering cross functional collaboration between company and customers to deliver successful measurable results. He’s a lead on the enterprise market offer, focusing on visualizing and delivering various communication platform services. A few of Elijah’s specialities include product strategy, managing partners and multi platform technical integrations.

John Brown

Product Manager III

At Bandwidth, John Brown builds the foundation that business phone numbers run on. As a Senior Product Manager with over six years at Bandwidth, he oversees the number management platform that businesses and resellers use to order, search, and manage numbers at scale. On the trust side, he drives Number Trust solutions like Reputation Management and Identity Presentation — Bandwidth’s branded calling solution that gives businesses control over how their calls appear and are received. His focus across both: reduce friction and put the right tools in customers’ hands to drive growth.

The case for Authenticated Branded Calling

Speakers

Karah Smith Santos

Elijah Robertson

John Brown

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