LIVE WEBINAR

Mythbusting: Lumen’s voice stop-sell

When Lumen stopped selling enterprise voice, the questions started piling up. Will your service get shut off? How long do you really have? What does a carrier migration involve, and what happens to your calls while it’s underway?

This session is for enterprise IT, telecom, and contact center leaders who run voice on Lumen today, and need to start planning for what comes next. We’ll separate what’s known from what’s still unclear, talk through the questions to ask about your contracts and renewals, and walk through what a migration looks like in practice, including how to keep calls reliable during the move.

What we’ll cover:

What Lumen end of sale means for enterprise communications
Why your contract end date matters more than ever, and how to build a migration timeline around it
What a carrier migration involves, from number porting to 911 to cutover
What to look for in your next carrier when you can’t afford dropped calls

Speakers

Marissa Harrell

Manager, Solution Marketing

At Bandwidth, Marissa drives go-to-market strategy with a focus on helping enterprises build resilient, intelligent communications. Embedded within Bandwidth’s global product and revenue teams, she specializes in voice infrastructure, BYOC integrations, AI-powered communications, and trust and identity solutions. Over four years, she has helped bring to market products that help businesses of all shapes and sizes futureproof, scale, and modernize their communications stack.

Jake Trump

Solutions Engineer I

Jake is a solution engineer supporting the enterprise, strategic and channel go-to-market teams. He is a trusted technical advisor to our enterprise customers and channel partners, with expertise in enterprise voice, on-premise, hybrid and cloud deployments, as well as integrations to CCaaS & UCaaS tenants. Attended East Carolina University, dual major – BS, Security Studies & Political Science.

Cory Deanhardt

Solutions Engineer III

Cory started at Bandwidth in Jan 2025 after 6+ yrs at Lumen as Solution Architect. A technologist with over 20 years’ experience guiding customers in transformations of their physical and software defined global networks, security and virtualized environments. Helping them make their digital transformation to a data first mindset to stay ahead of their competitors.

Mythbusting: Lumen’s voice stop-sell

Speakers

Marissa Harrell

Jake Trump

Cory Deanhardt

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