Outbound messages
Test sending basic messages
Completed message
Ensure sending messages to different carriers (non-Bandwidth numbers)
Test sending FROM a local number
Test sending FROM a toll-free number (if applicable)
Test MPS throughput
Test sending FROM local numbers at 1MPS
Test sending FROM toll-free numbers at a rate higher than 1MPS (if contracted for it)
Share campaign details with Bandwidth team member(s)
Ensure campaign details align with:
Do not send SHAFT Content: Sex, Hate, Alcohol, Firearms, Tobacco (cannabis, CBD, etc.)
Do not use bit.ly links. Private/custom URLs are more widely accepted within the industry
Test sending MMS messages (if contracted for it)
Test sending FROM local numbers at 1MPS
Test sending FROM toll-free numbers at a rate higher than 1MPS (if applicable and enabled for it)
Test understanding of status codes found in the documentation
Messaging status codes (HTTP)
Messaging status codes (SMPP)
Test understanding of delivery receipt types and the carrier reach matrix
Handset delivery report (Toll-free SMS/MMS)
Carrier delivery report (10DLC SMS/MMS)
Inbound messages
Applications
Ensure applications are configured correctly. HTTP Messaging relies on our customers setting up applications correctly in the Bandwidth App to send and receive messages.
Local DID testing
Ensure messages sent TO numbers in an account are routing properly via applications
Toll-free testing
Ensure messages sent TO numbers in an account are routing properly via applications
Note: Please be aware that if the sending numbers are not assigned to a campaign (10DLC) or toll-free (TF) verified, an increase in the number of message blocks will occur.