It's the responsibility of the Bandwidth customer to remove the hosted number from their inventory in order to prevent inadvertent charges for it in the future. Once the customer removes the hosted number, we'll send an update to the Numbering Registry administrator to drop that hosted number from Bandwidth Messaging, since it will no longer be controlled by Bandwidth. After this, the customer's new messaging provider will be responsible for updating the messaging routing on that number. This is based on the commercial agreement between the customer, their new messaging provider, and the end user.
To remove phone numbers from Hosted Messaging, complete the following steps:
Log in to the Bandwidth App.
In the side navigation bar, click Numbers and select Hosted Messaging.
Select the Remove Imported Numbers tab.
Enter the numbers you want to remove (you add up to 5000 at once).
Enter the Customer Order ID (if you've selected one previously).
Click Remove Numbers.
