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South Africa porting guide

Updated over 2 weeks ago

Details

Additional information

Country code

+27

Portability coverage

Geographic

Carrier coverage

All carriers

Area codes 10, 11, 12, 13, 14, 15, 16, 21, 23, 31, 33, 41, 42, 43, 44, 51, 53

Documentation required by Bandwidth

  • Letter of Authorization (LOA) dated within 30 days from the date of porting (if it's a business, then it must have the company stamp)

  • Copy of the latest invoice

  • Copy of the legal representative's (for business ports) or end user's (for residential ports) photo ID

Documentation templates

Porting lead time

7 to 16 business days

Porting time window

5 PM to 7 PM local time

Port activation timeline

5 AM to 8 PM local time

Porting outside of business hours

No

Downtime expectations

None

Possible rejections

  • Incorrect number configuration

  • LOA signed by an unauthorized person

Porting holidays

  • New Year’s Day

  • New Year's Day (observed)

  • Human Rights Day

  • Good Friday

  • Family Day

  • Freedom Day

  • Workers' Day

  • Youth Day

  • National Women’s Day

  • Heritage Day

  • Heritage Day (observed)

  • Day of Reconciliation

  • Christmas Day

  • Day of Goodwill

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