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Puerto Rico porting guide

Details

Additional information

Country code

+1

Portability coverage

  • Geographic

  • Toll-free

Carrier coverage

All carriers locally

Documentation required by Bandwidth

  • Letter of Authorization (LOA)

  • Invoice

Documentation templates

Porting lead time

13 business days

Porting time window

10 AM to 12 PM

Porting outside of business hours

Not supported

Downtime expectations

Limited

Possible rejections

  • Incorrect end user details

  • Inactive number

  • Incorrect documentation

  • Incorrect company stamp

Porting holidays

  • New Year's Day

  • Martin Luther King Jr. Day

  • Presidents' Day

  • Good Friday

  • Memorial Day

  • Juneteenth

  • Independence Day

  • Labor Day

  • Columbus Day

  • Election Day

  • Veterans Day

  • Thanksgiving Day

  • Day after Thanksgiving

  • Christmas Eve (observed)

  • Christmas Day (observed)

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