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Netherlands porting guide

Updated over 2 weeks ago

Details

Additional information

Country code

+31

Portability coverage

  • Geographic

  • National

  • Toll-free

Carrier coverage

All carriers

Documentation required by Bandwidth

  • Letter of Authorization (LOA)

  • Most recent invoice

LOA must be dated within the previous three months.

Documentation templates

Porting lead time

15 business days

Porting time window

10 AM to 12 PM local time

Port activation timeline

10 AM to 12 PM local time

  1. In the first 30 minutes, the port is being triggered with the losing carrier.

  2. The carrier then has 1 hour after the allotted time to perform tests on their side and provide us an update that the routing has completed.

  3. The last 30 minutes is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.

Porting outside of business hours

  • Only on Tuesdays

  • Only with KPN

  • Only until 8 PM, otherwise not permitted

Downtime expectations

None

Possible rejections

  • Incorrect end user details

  • Ongoing contract

  • Please ensure the installation address is correct.

  • Please ensure the current contract is ending soon / has ended, as carriers can accept ports for a date months/years into the future.

Porting holidays

  • New Year’s Day

  • Good Friday

  • Easter Sunday

  • Easter Monday

  • Kings’ Day

  • Liberation Day

  • Ascension Day

  • Whit Sunday

  • Whit Monday

  • Christmas

  • Christmas Holiday

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