| Details | Additional information |
Country code | +52 |
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Portability coverage |
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Carrier coverage | All carriers |
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Documentation required by Bandwidth |
For residential ports:
For business ports:
| For legal entities, as opposed to individuals, there's one more requirement. Along with the Official Identification of the business's representative, a porting request must also include the Power of Attorney (POA) that grants the representative the authority to request a port.
The Power of Attorney (or Delegation of Authority) is an official document issued in Notary Offices or upon the creation of the company, which explicitly states that the person signing the LOA is an authorized signatory on behalf of the legal entity submitting the port.
The POA can be issued either in Mexico or outside of Mexico. Nonetheless, the POA issued from another country can have full legal effect in Mexico if it's "apostilled" in accordance with the Apostille Convention of 1961. Mexico is a signatory to this treaty, which means Mexican law recognizes the validity of a foreign legal document that's been certified as authentic ("apostilled") in another signatory country. |
Documentation templates | The English translation is for guidance only. | |
Porting lead time | 30 business days |
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Porting time window | 9 AM or 2 PM local time |
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Port activation timeline | 9 AM to 11 AM local time or |
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Porting outside of business hours | Not supported |
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Downtime expectations | Limited and can differ per losing carrier |
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Possible rejections |
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Porting holidays |
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