Bandwidth

Italy porting guide

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English

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	Details	Additional information
Country code	+39
Portability coverage	Geographic Toll-free, but only with the carrier WindTre (this will expand soon)
Carrier coverage	We offer portability with all carriers. The only detail we need is the migration code. This enables us to check who the current operator is.
Documentation required by Bandwidth	Letter of Authorization (LOA) Invoice	The company VAT number and the migration code must be provided.
Documentation templates	Italy LOA Italy LOA (English translation) Italy Toll-Free LOA Italy Toll-Free LOA (English translation)	The English translation is for guidance only.
Porting lead time	20 business days
Porting time window	10 AM to 12 PM local time
Port activation timeline	10 AM to 12 PM local time
Porting outside of business hours	Not possible
Downtime expectations	None, but the routing will be completed in up to 24 hours.	In the first 24 hours, it's common to have issues with specific carriers (usually Wind and Vodafone).
Possible rejections	Numbers configured as a block Incorrect migration code
Porting holidays	New Year's Day Epiphany Easter Sunday Easter Monday Liberation Day Labor Day Republic Day Assumption Day All Saints' Day Immaculate Conception Christmas Day St. Stephen's Day