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Hong Kong porting guide

Updated over 2 weeks ago

Details

Additional information

Country code

+65

Portability coverage

  • Geographic

  • Toll-free

Carrier coverage

All carriers locally

Documentation required by Bandwidth

  • NSD Form (LOA)

  • SIP Application Form

  • Novation Form (if porting in and out from HKT)

  • Latest invoice

Documentation templates

Porting lead time

  • 20 business days for geographic

  • 30 business days for toll-free

Porting time window

2 PM to 4 PM local time

Porting outside of business hours

Not supported

Downtime expectations

Limited

Possible rejections

  • Incorrect end user details

  • Inactive number

  • Incorrect documentation

  • Incorrect company stamp

Porting holidays

  • New Year's Day

  • New Year Holiday

  • Lunar New Year

  • The Second Day of the Lunar New Year

  • The Third Day of the Lunar New Year

  • The Fourth Day of the Lunar New Year

  • Ching Ming Festival

  • Good Friday

  • The Day Following Good Friday

  • Easter Monday

  • Labour Day

  • Birthday of Buddha

  • Tuen Ng Festival

  • HKSAR Establishment Day

  • The Day Following Mid-Autumn Festival

  • National Day

  • The Weekday After National Day

  • Chung Yeung Festival

  • Christmas Day

  • The First Weekday After Christmas Day

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