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France LOA.docx

France LOA (English Translation - Guide Only).docx

France porting guide

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url(https://downloads.intercomcdn.com/i/o/uhblyz1g/809840/e6a7b334f1d1b873056df6f90a26/9c1385517cbc8860981a2e72e3ad310f.png)

	Details	Additional information
Country code	+33
Portability coverage	Geographic National Toll-free
Carrier coverage	All carriers
Documentation required by Bandwidth	Bandwidth France LOA Recent invoice (dated within the last three months)
Documentation templates	France LOA France LOA (English translation)	The English translation is for guidance only.
Porting lead time	12 business days
Porting time window	10 AM to 12 PM
Port activation timeline	10 AM to 12 PM	In the first 30 minutes, the port is being triggered with the losing carrier. The carrier then has 1 hour after the allotted time to perform tests on their side and provide us with an update that the routing has completed. The last 30 minutes is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours	Not supported	Routing updates are performed manually by the losing carriers during business hours. The numbers have to be broadcast prior to the port and at the time of the port completion. The broadcast is acknowledged by the carriers locally during business hours.
Downtime expectations	Limited and can differ per carrier
Possible rejections	Incorrect RIO CODE – check with your current carrier if the provided RIO code was correctly generated. Incorrect number configuration – check with your current carrier what the configurations of the numbers are. The main number and the associated numbers need to be clarified. Incorrect end user details (customer name, address, city).
Porting holidays	New Year’s Day (Jour de l’an) Good Friday – Alsace and Moselle/Lorraine Easter Monday (Lundi de Pâques) Labor Day (Fête du premier mai) World War II Victory Day (Fête du huitième mai or Jour de la Victoire 45) Ascension Day (Jour de l’Ascension, 40 days after Easter) White Monday Bastille Day (Fête nationale) Assumption of the Blessed Virgin Mary (Assomption) All Saints’ Day (La Toussaint) Armistice Day (Jour d’armistice) Christmas Day (Noël) Boxing Day/Saint Stephen’s Day (Deuxième jour de Noël) – Alsace and Moselle/Lorraine