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Cyprus LOA.docx

Cyprus porting guide

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url(https://downloads.intercomcdn.com/i/o/uhblyz1g/809840/e6a7b334f1d1b873056df6f90a26/9c1385517cbc8860981a2e72e3ad310f.png)

	Details	Additional information
Country code	+357
Portability coverage	Geographic Toll-free
Carrier coverage	All carriers	IOVOX is not a registered provider that has portability authorization. We can port with ISPs that have portability authorization and number ownership.
Documentation required by Bandwidth	Letter of Authorization (LOA) (both the Voxbone (is now Bandwidth) LOA and Intelligent Solutions LOA are required). The last invoice of the numbers that are requested to be ported. The last two bills issued by the provider that list all numbers to port – this invoice will usually show the PAC code for each individual number. Copy of the photo ID of the end user (residential port) or legal representative (business port). If it’s a business: A copy of the "Certificate of Incorporation" A copy of the "Certificate of Directors and Secretary of the Company"	The PAC codes are needed for all porting.
Documentation templates	Cyprus LOA
Porting lead time	19 business days
Porting time window	9:30 AM
Port activation timeline	9:30 AM to 12 PM
Porting outside of business hours	Not supported
Downtime expectations	None
Possible rejections	Incorrect end user details Number inactive
Porting holidays	New Year's Day Epiphany Green Monday Greek Independence Day National Day Labour Day Orthodox Good Friday Easter Monday Orthodox White Monday Assumption Day Cyprus Independence Day Ochi Day Christmas Eve Christmas Day 2nd Day of Christmas