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Belgium LOA.doc

Belgium Mobile LOA.doc

Belgium porting guide

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url(https://downloads.intercomcdn.com/i/o/uhblyz1g/809840/e6a7b334f1d1b873056df6f90a26/9c1385517cbc8860981a2e72e3ad310f.png)

	Details	Additional information
Country code	+32
Portability coverage	Geographic Toll-free National Mobile
Carrier coverage	All carriers	In Belgium, Bandwidth can port in/out numbers with all upstream carriers.
Documentation required by Bandwidth	Letter of Authorization (LOA) Recent invoice (dated within the last three months)	An invoice is needed for port disputes.
Documentation templates	Belgium LOA Belgium Mobile LOA
Porting lead time	10 business days
Porting time window	10 AM to 12 PM for geographic and mobile numbers 1 PM to 3 PM for national and toll-free numbers
Port activation timeline	The porting activation window is 10 AM to 12 PM for geographic and national numbers The porting activation window is 1 PM for toll-free numbers numbers	In the first 30 minutes, the port is being triggered with the losing carrier. The carrier then has 1 hour after the allotted time to perform tests on their side and provide us an update that the routing has completed. The last 30 minutes is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours	Not supported
Downtime expectations	Limited and can differ per losing carrier
Possible rejections	Incorrect end user details – this could mean the numbers are assigned to a different address or a different customer. Incorrect configuration of numbers – this could be that several numbers on one request actually belong to multiple customers; in such case this request would need to be split. Active contract – the requested numbers are in contract with the losing carrier. Until the contract expires, the number can't be released. Inactive number
Porting holidays	New Year's Day Easter Monday Labour Day Ascension Day White Monday National Day Assumption Day All Saints' Day Armistice Day Christmas Day