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Austria porting guide

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English

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	Details	Additional information
Country code	+43
Portability coverage	Geographic National Toll-free
Carrier coverage	All carriers	All upstream carriers that are registered to take operations for routing changes locally.
Documentation required by Bandwidth	Letter of Authorization (LOA) Recent invoice (dated within the last three months)
Documentation templates	Austria LOA Austria LOA (English translation)	The English translation is for guidance only.
Porting lead time	12 business days	Port dates need to be requested at least 2 weeks in advance.
Porting time window	10 AM to 12 PM
Port activation timeline	The port activation window is 10 AM to 12 PM	In the first hour, the port is being triggered with the losing carrier, and they are performing tests on their side before they can provide us an update that the routing has completed. The last hour is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours	Not supported
Downtime expectations	Limited and can differ per losing carrier
Possible rejections	Incorrect end user details Contractual obligation Request expiration (due to the losing carrier not responding) – this is also a legal rejection in Austria. If this happens, the port request has to be resubmitted with a new lead time.
Porting holidays	New Year's Day Epiphany Easter Monday Labour Day Ascension Day Whit Monday Corpus Christi Assumption of the Virgin Mary National Day All Saints' Day Christmas Day St Stephen's Day