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Malaysia Sender ID guidelines

Alphanumeric Sender ID

Local networks convert senders to short codes or long codes.

Registration requirements

For additional requirements, see Sender ID registration process.

Country regulations

General consent requirements.

For promotional messaging, consent and opt-out support are mandatory.

End users need to be informed that they will not be charged for receiving a text message, by adding "RM0.00" at the beginning of the SMS.

Content restrictions

Religious, gambling, adult, and racial content is strictly prohibited by law. It is also prohibited for the content to have URL, Phone Number, or Requests for Personal Information.

If the SMS must contain URL and/or Telephone numbers, those must be whitelisted.

Additional information

For the full list of networks supported in Malaysia, see our Global Messaging Carrier Reach Matrix.

Note: Due to the rapidly evolving nature of global messaging regulations, this information is subject to change without notice. If you have additional questions, please contact our Messaging Registration Support Team.

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