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BYOC for Five9 hosted proof of concept setup guide

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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url(https://downloads.intercomcdn.com/i/o/uhblyz1g/809840/e6a7b334f1d1b873056df6f90a26/9c1385517cbc8860981a2e72e3ad310f.png)

Enterprise	Bandwidth
Sign the proof of concept agreement Review Bandwidth documentation Inform Five9 of the intention to use Bandwidth for BYOC/SIP Trunk	Account build Configure enterprise account Configure inbound/outbound trunks Provide enterprise with new telephone numbers Complete the Five9 workbook Bandwidth App overview Voice Support Team visibility for trunk testing

Five 9	Bandwidth
Setup configuration Build trunks to Bandwidth licenses Create a domain that references Bandwidth trunks Add test numbers to the campaign and set it to Run Optional: Enable International Calling Complete the Five9 carrier interop test Validate inbound/outbound calling Validate all SBCs for failover Document test calls	Carrier interop testing Work with Five9 to test inbound/outbound calling Validate SBCs for failover testing Document test calls Customer notification Inform customer of Five9 interop testing success

Enterprise	Bandwidth
Complete the Voice test plan	Bandwidth can offer support, if needed

BYOC for Five9 hosted proof of concept setup guide

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