Skip to main content

Why did I receive a past due notice if I've already paid?

Updated this week

Our payment notifications are sent automatically. If you received a past due notice after you've already sent your payment, please reply back to it with your remittance information. We'll then review and advise when the payment has been received and applied to your account. For more information about payment options, see this article or visit our payments site.

Questions? Please open a ticket with your Bandwidth Global Payments Team via [email protected].

Did this answer your question?