Please review the following error codes and accompanying rejection reasons to help your toll-free submission get verified.
New and updated codes are effective as of September 15, 2026. The updated codes aim to provide enhanced clarity and direct identification of the rejection reason.
Error Code | Category | Rejection reason | Eligibility | Actions to Resolve |
1000 | Submission Error | Submission Editing Timed Out | Eligible for Resubmission | The toll-free verification (TFV) request has timed out on the backend. A denial reason should have been relayed prior to this error code. |
1001 | Customer Requested | Customer Requested Cancellation | Eligible for Resubmission | The TFV requested was canceled by the BW customer who made the request. If you still need this toll-free number (TFN) for messaging, please resubmit a new TFV request. |
1002 | Submission Error | Number not provisioned to your Organization | Not Eligible for Resubmission | Verify that the TFNs provided are provisioned to the submitted account number and that messaging is enabled. If both items are valid, please open a support ticket with MSG and provide a Letter of Authorization (LOA) so Bandwidth can remove the conflict.
Additionally, we are seeing this error when a TFV request is submitted too soon after provisioning a TFN. Please wait 20-30 minutes after provisioning or ordering a toll-free number before you submit a toll-free verification request. |
1101 | Business Information Issues | Business Email Address Must Use an Official Domain | Eligible for Resubmission | Use an email address that's clearly tied to your brand — either in the domain or the email prefix. |
1102 | Business Information Issues | Contact Name Must Belong to a Business Representative | Eligible for Resubmission | The business contact representative provided must be associated with the brand sending the messages. |
1103 | Business Information Issues | Business Name Must Match Official Records | Eligible for Resubmission | The business name must be consistent across all submitted information. Ensure the brand name, business contact details, website, and opt-in all match the business associated with the campaign. |
1104 | Business Information Issues | Entity Misclassification / Invalid or Missing Business Registration Documentation | Eligible for Resubmission | Resubmit with a corrected entity type or provide documentation that confirms the selected entity type |
1105 | Business Information Issues | End Business Details Must Be Accurate and Complete | Eligible for Resubmission | Each end-client needs its own submission and dedicated Toll-Free number — no sharing. All business details, message content, and opt-in branding must represent the end-client, not the ISV. |
1106 | Business Information Issues | Business Information Could Not Be Verified - Contact, Email, | Eligible for Resubmission | Check that the contact information, email, and URL are valid, closely branded to the company, and free of typos. |
1107 | Business Information Issues | Toll-Free Number Cannot Be Shared Across Multiple | Eligible for Resubmission | The TFN is being used across multiple businesses. Please note that each TFN is permitted for use with only one business. |
1108 | Business Information Issues | Additional Information Requested - Justification for more | Eligible for Resubmission | In the brief, explain why your business needs more than five numbers. If they're for different branches, include specific details for each one. |
1110 | Business Information Issues | Charitable Organization Must Be 501(c)(3) | Eligible for Resubmission | Resubmit with a link to proof of valid 501(c)(3) accreditation. |
1111 | Business Information Issues | Doing Business As (DBA) Name Must Be Accurately Provided | Eligible for Resubmission | The DBA provided does not accurately match the rest of the information submitted in the request. Update the DBA field with the correct trade name and confirm all other submission details align with it. |
1112 | Business Information Issues | Business Registration Number Is Missing or Invalid | Eligible for Resubmission | Provide a valid Business Registration Number that matches your official documentation exactly, character by character. For political candidates or organizations, confirm the BRN matches the one on file with Campaign Verify. The registration type, country code, and entity type must be submitted with the BRN in order to be approved. Providing only the BRN will result in rejection. |
1113 | Business Information Issues | BRN Validation Failure: Invalid Sole Proprietorship Classification | Eligible for Resubmission | Resubmit with a corrected entity type or provide documentation that confirms the selected entity type |
1114 | Business Information Issues | Personal use cases are not allowed | Eligible for Resubmission | Toll-Free numbers require a business use case. Resubmit with a valid one to move forward. |
1115 | Business Information Issues | Toll-Free messaging is restricted to business A2P use cases | Eligible for resubmission | Toll-Free numbers support A2P (Application-to-Person) use cases only. Resubmit with a valid A2P use case. |
1116 | Business Information Issues | Testing use case missing business and/or program details | Eligible for resubmission | Include accurate business details (live website, valid address, correct contact info), a detailed testing description, and confirmation that messaging is strictly internal with no external recipients. |
1117 | Business Information Issues | Missing compliance disclosures for viral messaging use case | Eligible for resubmission | Your viral messaging program must meet all of these requirements: messages are one-time only (no recurring campaigns); senders have prior consent and select recipients individually (no bulk tools); every message states sender identity, purpose, recipient name, and includes an opt-out; senders receive no compensation or rewards. |
1201 | Business Website Issues | Website Must Be Established and Active | Eligible for Resubmission | Your website needs to be live, fully functional, and clearly show your business information, services, and contact details. |
1202 | Business Website Issues | Social Platform Must Be Established and Active | Eligible for Resubmission | Verify that the social media platform is active, publicly accessible, and not password protected. |
1203 | Business Website Issues | Website Is Password Protected or Requires Login | Eligible for Resubmission | Please provide an accessible website. |
1204 | Business Website Issues | Invalid or Inaccessible Website URL | Eligible for Resubmission | Please provide an accessible website. |
1205 | Business Website Issues | Business website URL must display branding | Eligible for Resubmission | The URL should clearly represent the brand’s business, including the products and/or services offered. |
1206 | Business Website Issues | Terms of Service URL is missing, inaccessible, or lacks content | Eligible for Resubmission | The Terms and Conditions page must be provided, accessible, and contain the required content. See our Bandwidth Toll-Free Verification guide for full requirements. If you believe the denial is incorrect, please open a support ticket. |
1207 | Business Website Issues | Privacy Policy URL is missing, inaccessible, or lacks content
| Eligible for Resubmission | The Privacy Policy page must be provided, accessible, and contain the required content. See our Bandwidth Toll-Free Verification guide for full requirements. If you believe the denial is incorrect, please open a support ticket. |
1301 | Message Program Detail | Independent Software Vendor (ISV) or Reseller Name Must | Eligible for Resubmission | Enter your business name in the ISV/Reseller field. This is your name as the Bandwidth customer, not the end-client's. |
1302 | Message Program Detail | Projected Message Volume Exceeds Use Case Limits | Eligible for Resubmission | If denied with code 1302, provide a detailed justification for the requested volume, including the target audience, message frequency, and type of content to be sent. |
1303 | Message Program Detail | Use Case and Use Case Summary Inconsistent | Eligible for Resubmission | The selected use case and use case summary are inconsistent. Please ensure that they match. For example, if “marketing” is selected as the use case, the use case summary should describe the types of marketing messages being sent. |
1304 | Message Program Detail | Use Case Summary is Incomplete | Eligible for Resubmission | The use case summary provided is incomplete. Add more detail to your use case summary so reviewers understand the full scope of your messaging program. |
1305 | Message Program Detail | Opt-In Workflow Must Match the Submission Details | Eligible for Resubmission | The opt-in workflow description (Online, Text to Join, POS, Other) needs to match the opt-in details provided. Update either the opt-in workflow description or the opt-in example so they align. |
1306 | Message Program Detail | Message Content Does Not Align with Use Case or is | Eligible for Resubmission | The sample messages provided do not align with the selected use case(s) or are incomplete. Each selected use case requires an associated sample message. Make sure they align and include all required details, including your brand or business name. |
1307 | Message Program Detail | HELP Keyword Response Must Meet Compliance | Eligible for Resubmission | When a user texts HELP, your automated response must include your brand or business name, active contact details (phone number or email), "Msg & Data rates may apply," and opt-out instructions. |
1308 | Message Program Detail | Age-Gated Program Not Properly Identified in Submission | Eligible for Resubmission | This campaign requires a robust age-gate. Please confirm that a robust age-gate is in place. For example, a pop-up window asking “Please verify your age,” and for EU users, a manual birthdate entry (xx/xx/xxxx). |
1309 | Message Program Detail Issues | Invalid or Unverifiable Campaign Verify Token | Eligible for Resubmission | Register at campaignverify.org to get a valid token. Confirm it's active, tied to the same political entity and BRN in your submission, and issued specifically for Toll-Free messaging. |
1310 | Message Program Detail | Political Campaigns Must Provide a Campaign Verify Token | Eligible for Resubmission | Register at campaignverify.org to obtain a token. Make sure it's issued for Toll-Free messaging, set your use case to 'Political,' and include the token in your submission. |
1311 | Message Program Detail | Confirmation Message Missing Required Details | Eligible for Resubmission | Your opt-in confirmation message must include: program name or product description, customer care contact info, opt-out instructions (e.g., "Reply STOP to opt out"), message frequency, and "Msg & Data rates may apply." |
1312 | Message Program Detail Issues | Business model doesn't align with the message program details | Eligible for Resubmission | Update your messaging program details to match your business model as shown on your website. |
1313 | Message Program Detail Issues | Provide a message sample per use case selected | Eligible for Resubmission | Submit a unique message sample for each use case you've selected. Every use case needs its own example. |
1314 | Message Program Detail Issues | Incomplete or missing opt-out instructions and keywords | Eligible for Resubmission | Add clear opt-out instructions to your CTA using standard language — for example: "Reply STOP to cancel" or "Reply STOP to opt out. |
1315 | Message Program Detail Issues | Double opt-in response message is required | Eligible for Resubmission | Include a double opt-in confirmation message that covers: brand, program name, "Message and data rates may apply," and help and opt-out instructions. |
1316 | Message Program Detail Issues | Political campaigns must submit an FEC Committee ID or state-level equivalent | Eligible for Resubmission | Federal campaigns: submit a valid FEC Committee ID (search at fec.gov/data). State campaigns: submit your state committee registration number or equivalent documentation. |
1317 | Message Program Detail Issues | Political campaign: use case must reflect political nature of business | Eligible for Resubmission | Set your use case to 'Political.' Make sure your message samples and description match, and include a valid Campaign Verify Token. |
1401 | Opt-in and Consent Issues | Single Opt-In for Multiple Use Cases Is Not Allowed | Eligible for Resubmission | TFV requests with mixed use cases (marketing and informational) must have opt-in mechanisms clearly separated. Please see the announcement on this change here. |
1402 | Opt-in and Consent Issues | Consent for Messaging Cannot Be Part of Other Agreements | Eligible for Resubmission | Messaging consent must not be bundled with unrelated agreements such as terms and conditions, privacy policies, or general account agreements. Consent must be explicit, standalone, and directly related to the messaging use case. Best practices include:
|
1403 | Opt-in and Consent Issues | Marketing Messages Require Express Written Consent | Eligible for Resubmission | TFV requests with a marketing use case must collect express written consent to remain compliant.
Consumers must provide express written permission before receiving promotional text messages from a non-consumer. This consent may be obtained via signing a form, checking a box online, or other explicit methods. |
1404 | Opt-in and Consent Issues | Agreeing to Receive Messages Must Be Optional | Eligible for Resubmission | The end user should never be forced to opt in to text messaging. Opt-in must always be optional. |
1405 | Opt-in and Consent Issues | Opt-Ins Must Clearly Reflect the End Business | Eligible for Resubmission | The opt-in provided does not accurately reflect the end business. Please ensure opt-in is collected by the business entity that intends to send the messages - not the ISV. |
1406 | Opt-in and Consent Issues | Opt-In Does Not Match the Use Case | Eligible for Resubmission | Update your opt-in language or submission details so both describe the same use case. The opt-in must explicitly reflect the type of messages users are consenting to. |
1407 | Opt-in and Consent Issues | Opt-In Checkbox is Pre-selected | Eligible for Resubmission | The opt-in is forced due to a preselected checkbox. Clients should update the checkbox to be unchecked by default, as pre-checked boxes constitute forced opt-in, which is non-compliant. |
1408 | Opt-in and Consent Issues | Opt-In URL Not Accessible | Eligible for Resubmission | Unable to access the provided opt-in URL. Please verify that the opt-in page is live, accessible, and secure. |
1409 | Opt-in and Consent Issues | Opt-In Example Must Be Complete, Branded, and Legible | Eligible for Resubmission | Submit a complete opt-in example showing all text, buttons, and branding. If you're collecting consent via webform, include a phone number field. The opt-in must clearly identify the business collecting consent. |
1410 | Opt-in and Consent Issues | Verbal Consent Script Must Be Provided for Approval | Eligible for Resubmission | TFV requests with verbal opt-in must provide the script used to relay consent to the end user. Once the script is submitted, please resubmit the request. |
1411 | Opt-in and Consent Issues | Opt-In Consent Cannot Be Reused or Shared Across | Eligible for Resubmission | The opt-in used for the TFN(s) may not be applied to other messaging platforms (e.g., 10DLC and Short Code). Each messaging channel requires a separate opt-in. |
1412 | Opt-in and Consent Issues | Age Gate Not Present or Does Not Meet Requirements | Eligible for Resubmission | The age gate is either missing or does not meet the "robust" requirements. A robust age gate requires the end user (EU) to manually enter their birthdate. |
1413 | Opt-in and Consent Issues | Opt-in - Consent for Messaging is a Requirement for Service | Eligible for Resubmission | Update your opt-in form so users explicitly agree to receive SMS. Don't bury consent in your Terms of Service or Privacy Policy — it needs to be a standalone statement. |
1414 | Opt-in and Consent Issues | Opt-in - No Opt-in Provided | Eligible for Resubmission | No opt-in information was provided in the submission. Please describe how your client collects opt-ins from their end users. |
1415 | Opt-in and Consent Issues | Opt-in Relies on Organizational or Government Exemption. | Eligible for Resubmission | TCPA exemptions and court rulings are examples of exemptions sometimes used in place of opt-in; however, these exemptions are not compliant for Toll-Free numbers. Opt-in is a mandatory field that must be collected for all TFV requests. |
1416 | Opt-in and Consent Issues | Double Opt-in Required for Intended Use Case | Eligible for Resubmission | Double opt-in is required for shopping cart reminders. Add a two-step confirmation. After a user initially agrees to receive SMS, send a follow-up message asking them to reply with a keyword (like "YES" or "START") before sending any campaign messages. |
1417 | Opt-in and Consent Issues | Shopping Cart Reminder Programs Must Comply with Opt-In, | Eligible for Resubmission | Shopping cart reminder programs must include: a double opt-in via text, privacy disclosures explaining how cart data is tracked, a CTA and Terms that explicitly mention shopping cart reminders, and no more than one reminder per abandoned cart — sent within 48 hours. |
1418 | Opt-in and Consent Issues | Call-to-Action Missing Required Disclosures | Eligible for Resubmission | Your CTA must include: business name, message purpose, message frequency (for recurring programs), "Message and data rates may apply," opt-out instructions ("Reply STOP to opt out"), help instructions ("Reply HELP for help"), and direct links to your Terms of Service and Privacy Policy. |
1419 | Opt-In and Consent Issues | Call-to-action (CTA) disclosure missing business name | Eligible for Resubmission | Add your business name to the CTA disclosure. It must match your registered business details exactly. |
1420 | Opt-In and Consent Issues | Call-to-action (CTA) missing message purpose | Eligible for Resubmission | Update your CTA to state what kind of messages users will receive (e.g., "marketing offers and promotional alerts" or "appointment reminders"). |
1421 | Opt-In and Consent Issues | Call-to-action (CTA) missing message frequency disclosure | Eligible for Resubmission | Add message frequency to your CTA using standard phrasing — for example: "Message frequency varies," "1 msg per request," or "4 msgs/month." |
1422 | Opt-In and Consent Issues | Call-to-action (CTA) "Message and data rates may apply" disclosure missing | Eligible for Resubmission | Add "Message and data rates may apply" to your CTA disclosure.
|
1423 | Opt-In and Consent Issues | Call-to-action (CTA) missing opt-out instructions | Eligible for Resubmission | Add opt-out instructions to your CTA using a standard keyword — for example: "Text STOP to cancel." |
1424 | Opt-In and Consent Issues | Call-to-action (CTA) missing customer support information | Eligible for Resubmission | Add support instructions to your CTA that reference the HELP keyword. |
1425 | Opt-In and Consent Issues | Call-to-action (CTA) missing Terms of Service link | Eligible for Resubmission | Add a direct, accessible link to your Terms of Service in or immediately next to your CTA. |
1426 | Opt-In and Consent Issues | Call-to-action (CTA) missing Privacy Policy link | Eligible for Resubmission | Add a direct, accessible link to your Privacy Policy in or immediately next to your CTA. |
1427 | Opt-In and Consent Issues | Consent must clearly specify the delivery channel (SMS/text messaging) | Eligible for Resubmission | Update your disclosure to explicitly say "SMS" or "text messages" (e.g., "By checking this box, you agree to receive SMS notifications..."). |
1428 | Opt-In and Consent Issues | Consent details must be customer-facing | Eligible for Resubmission | Provide proof of direct end-user consent — a customer-facing web form, paper intake, or verbal script. Internal admin dashboards and CRM checkboxes don't qualify. |
1429 | Opt-In and Consent Issues | Forced SMS for Two-Factor Authentication (2FA) | Eligible for Resubmission | Update your authentication flow to offer at least one alternative to SMS (e.g., an email confirmation link). |
1430 | Opt-In and Consent Issues | Insecure collection of charitable donations | Eligible for Resubmission | When a user texts a keyword (e.g., "DONATE"), reply with a secure HTTPS link to an external donation page. Never collect or authorize payments within the SMS thread. |
1431 | Opt-In and Consent Issues | Missing prior consent: initial message sent without documented opt-in | Eligible for Resubmission | Submit visual proof of the full opt-in sequence, including the initial step where the user actively consents before receiving the first message. |
1432 | Opt-In and Consent Issues | Consent for SMS messaging must be collected separately and cannot be bundled with other communication channels | Eligible for Resubmission | Keep SMS opt-in separate from other channels like email or phone. Users need to be able to opt in to text messages independently.
|
1501 | Privacy Policy or Terms and | Providing an active Privacy Policy URL is required
| Eligible for Resubmission | Include an accessible Privacy Policy link in your CTA. Disclose what data you collect and how you use it. Explicitly state that mobile data and opt-in consent won't be shared with third parties for marketing. |
1502 | Privacy Policy or Terms and | Privacy Policy mentions sharing of personal data with third parties for marketing purposes | Eligible for Resubmission | Add a clause to your Privacy Policy that explicitly excludes text messaging opt-in data from any data-sharing practices — for example: "All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties." |
1503 | Privacy Policy or Terms and | Opt-In Data Cannot Be Shared, Transferred, Rented, or Sold | Eligible for Resubmission | Additionally, please review the verbiage in both the privacy policy and terms and conditions: opt-in originator data must never be shared, transferred, rented, or sold to third parties. |
1504 | Privacy Policy or Terms and | The Terms and Conditions details are missing, incomplete, or not accessible
| Eligible for Resubmission | Your Terms and Conditions must include: program or business name, message frequency, product description, customer contact info, opt-out instructions, "Message and data rates may apply," and a carrier liability disclosure. Legal links must appear near the CTA. Pop-up windows aren't allowed. |
1505 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing business or program name
| Eligible for resubmission
| Add your registered business or messaging program name to the Terms of Service.
|
1506 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing message frequency
| Eligible for resubmission
| Add message frequency to your Terms of Service — for example: "Message frequency may vary." |
1507 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing product description | Eligible for resubmission
| Add a product description to your Terms of Service that clearly explains what types of messages subscribers will receive. |
1508 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing customer support information | Eligible for resubmission
| Include working support contact details in your Terms of Service (e.g., an email address or phone number). |
1509 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing opt-out information | Eligible for resubmission
| Add opt-out instructions to your Terms of Service using standard keywords (STOP, END, CANCEL, UNSUBSCRIBE, or QUIT). |
1510 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing "Message and data rates may apply" disclosure | Eligible for resubmission
| Add "Message and data rates may apply" to your Terms of Service.
|
1511 | Privacy Policy or Terms and Conditions Issues | Terms of Service missing carrier liability disclosure
| Eligible for resubmission
| Add a carrier liability clause stating that wireless carriers are not responsible for delayed or undelivered messages. |
1512 | Privacy Policy or Terms and Conditions Issues | Terms of Service: proximity of legal links issue
| Eligible for resubmission
| Place direct links to your Terms of Service and Privacy Policy near your CTA. Hiding them in pop-ups, dropdowns, or far from the opt-in field isn't allowed. |
1601 | High Risk | High Risk - Known Spam Campaign | Not Eligible for Resubmission | Do NOT resubmit. Spam campaigns are not allowed over TF, and verifications related to this content will be rejected. |
1602 | High Risk | High Risk - Submission Contains Fraudulent or Misleading | Not Eligible for Resubmission | Do NOT resubmit. This submission contains fraudulent or misleading content and is not allowed over TF, and verifications related to this content will be rejected. |
1603 | High Risk | High Risk - Known Phishing Campaign | Not Eligible for Resubmission | Do NOT resubmit. Phishing campaigns are not allowed over TF, and verifications related to this content will be rejected. |
1604 | High Risk | High Risk - Submission Flagged for High-Risk Domain | Not Eligible for Resubmission | Do NOT resubmit. High-risk domains are not allowed over TF, and verifications related to this content will be rejected. |
1605 | High Risk | High Risk - Submission Flagged for Potential Fraud Risk | Not Eligible for Resubmission | Do NOT resubmit. Fraud is not allowed over TF, and verifications related to this content will be rejected. |
1606 | High Risk | High Risk - Submission Contains Deceptive Marketing | Not Eligible for Resubmission | Do NOT resubmit. Fraud is not allowed over TF, and verifications related to this content will be rejected. |
1607 | High Risk | High Risk - Public URL Shorteners Are Not Allowed; Use a | Eligible for Resubmission | Carriers and downstream partners do not allow the use of public URL shorteners. Please use a branded client website URL. |
1608 | High Risk | High Risk - Non-Secured URLs (http://) Are Not Allowed | Eligible for Resubmission | The URL provided is not secure. Please ensure the client’s website uses a secure connection. |
1609 | High Risk | High Risk - Submission Flagged for High-Risk Domain Issues | Not Eligible for Resubmission | Do NOT resubmit. High-risk domains are not allowed over TF, and verifications related to this content will be rejected. |
1610 | High Risk | Prescription drugs, including GLP-1s: only informational use cases are allowed
| Eligible for resubmission | Switch to a strictly informational use case (e.g., 2FA, order/shipping updates, appointment alerts). Remove all promotional language. Add an explicit 18+ age requirement to your Terms of Service. |
1701 | Disallowed Content | Disallowed Content - Cannabis, CBD, or Other Illegal | Not Eligible for Resubmission | Do NOT resubmit. Cannabis/hemp/CBD is not allowed over TF, and verifications related to this content will be rejected. |
1702 | Disallowed Content | Disallowed Content – Prescription Drugs or Controlled Substances | Not Eligible for Resubmission | Do NOT resubmit. Prescription drugs and controlled substances are not allowed over TF, and verifications related to this content will be rejected |
1703 | Disallowed Content | Disallowed Content - Loan Marketing | Not Eligible for Resubmission | Do NOT resubmit. Lead generation and loan marketing are not allowed over TF, and verifications related to this content will be rejected. |
1704 | Disallowed Content | Disallowed Content - Third-Party Debt Collection | Not Eligible for Resubmission | Do NOT resubmit. Third-party debt collection is not allowed over TF, and verifications related to this content will be rejected. |
1705 | Disallowed Content | Disallowed Content - Gambling or Betting | Not Eligible for Resubmission | Do NOT resubmit. Gambling content is not allowed over TF, and verifications related to this content will be rejected. |
1706 | Disallowed Content | Disallowed Content - Sweepstakes or Contests | Not Eligible for Resubmission | Do NOT resubmit. Sweepstakes or contests content is not allowed over TF, and verifications related to this content will be rejected. |
1707 | Disallowed Content | Disallowed Content - Stock Alerts | Not Eligible for Resubmission | Do NOT resubmit. Stock alerts are not allowed over TF, and verifications related to this content will be rejected. |
1708 | Disallowed Content | Disallowed Content - Cryptocurrency | Not Eligible for Resubmission | Do NOT resubmit. Cryptocurrency and loan marketing are not allowed over TF, and verifications related to this content will be rejected. |
1709 | Disallowed Content | Disallowed Content - Risk Investment Opportunities | Not Eligible for Resubmission | Do NOT resubmit. High-risk financial services are not allowed over TF, and verifications related to this content will be rejected. |
1710 | Disallowed Content | Disallowed Content - Debt Reduction or Debt Consolidation | Not Eligible for Resubmission | Do NOT resubmit. Debt consolidation is not allowed over TF, and verifications related to this content will be rejected. |
1711 | Disallowed Content | Disallowed Content - Credit Repair | Not Eligible for Resubmission | Do NOT resubmit. Credit repair is not allowed over TF, and verifications related to this content will be rejected. |
1712 | Disallowed Content | Disallowed Content - Third-Party Lead Generation or | Not Eligible for Resubmission | Do NOT resubmit. Lead generation and affiliate marketing are not allowed over TF, and verifications related to this content will be rejected. |
1713 | Disallowed Content | Disallowed Content - Non-Federally Compliant Use Case | Not Eligible for Resubmission | Do NOT resubmit. All content must be federally compliant, over TF, and verifications related to this content will be rejected. |
1714 | Disallowed Content | Disallowed content — academic fraud or cheating services | Not Eligible for Resubmission | Do NOT resubmit. Academic fraud and cheating services are strictly prohibited over TF. |
1715 | Disallowed Content | Disallowed content — phishing and simulated phishing messages prohibited | Not Eligible for Resubmission | Do NOT resubmit. Simulated phishing messaging is completely prohibited over TF. |
1801 | SHAFT Violation | SHAFT Violation - Sexually Explicit or Inappropriate Content | Not Eligible for Resubmission | Do NOT resubmit. Explicit sexual content is not allowed over TF, and verifications related to this content will be rejected. |
1802 | SHAFT Violation | SHAFT Violation - Hate Speech, Violence, or Offensive | Not Eligible for Resubmission | Do NOT resubmit. Hate speech is not allowed over TF, and verifications related to this content will be rejected. |
1803 | SHAFT Violation | SHAFT Violation - Alcohol Promotions | Not Eligible for Resubmission | Do NOT resubmit. Alcohol Promotions are not allowed over TF, and verifications related to this content will be rejected. |
1804 | SHAFT Violation | SHAFT Violation - Alcohol Message Content Without a 21+ | May Be Eligible for Resubmission | Please only submit once there is proper proof of age gating. The best practice would be a manual entry of MM/DD/YYYY collected prior to accessing the opt-in page. The website will be checked for age-gating. |
1805 | SHAFT Violation | SHAFT Violation - Firearms, Fireworks, and Explosives | Not Eligible for Resubmission | Do NOT resubmit. Firearms, Fireworks, and Explosives are not allowed over TF, and verifications related to this content will be rejected. |
1806 | SHAFT Violation | SHAFT Violation - Tobacco and Vape Messaging Must | Not Eligible for Resubmission | Do NOT resubmit. Tobacco, Vapes, and Nicotine products (including cessation products) are not allowed over TF, and verifications related to this content will be rejected. |