Toll-free Campaign Brief fields and descriptions

Field

Required?

Description

Bandwidth Customer Name

Yes

The business name of the Bandwidth customer submitting the request.

Bandwidth Customer Account ID

Yes

The Bandwidth App account number in which the toll-free number(s) is assigned.

Bandwidth Customer Email Address (for Status Updates)

Yes

The email address of the Bandwidth customer that will be receiving the status updates on the request.

Message Sender: Legal Company Name

Yes

The end business / the business the consumer is engaging with.

Message Sender: URL/Website

Yes

The website of the end business.

Message Sender Primary Company Address or Corporate Headquarters

Yes

The address of the end business.

Business Contact: First Name

Yes

The first name of the point of contact at the end business.

Note: This won’t be used to contact the end customer during the verification process.

Business Contact: Last Name

Yes

The last name of the point of contact at the end business.

Note: This won’t be used to contact the end customer during the verification process.

Business Contact: Phone

Yes

The phone number of the point of contact at the end business.

Note: This won’t be used to contact the end customer during the verification process.

Business Contact: Email

Yes

The email address of the point of contact at the end business.

Note: This won’t be used to contact the end customer during the verification process.

Estimated Monthly Message Volume

Yes

The estimated monthly message volume for the submission. Choose the closest value, and, if the customer is ramping, please use the value of where the customer will be in 6 months.

How many numbers are you attempting to verify on this request?

Yes

Choose from one of the following options: 1, 2-5, or 6 or more.

If you select 2-5, you'll be able to explain the reason for needing more than 1 number. If you select 6 or more, you'll be directed to submit the bulk toll-free verification form.

Phone number(s) associated with this campaign

Yes

The toll-free number(s) that are part of the submission.

Please choose the category that best represents your use case/content

Yes

Select the category that best fits your use case.

Use Case Summary

Yes

The description of the use case/submission. The more details, the better.

How is opt-in collected?

Yes

Choose from one of the following options: Online, Text to Join, Point of Sale, Other.

Please provide URL of opt-in image

Yes

Upload images of the opt-in process and what a subscriber is agreeing to.

Please provide supporting information of how opt-in is collected

No

Provide additional details regarding the opt-in process. If you've selected Text to Join, provide the keyword here. If you've selected Other, provide specific information on how the process occurs.

Note: Although this field isn't required, providing additional details gives you a better chance to get verified.

Production Messages

Yes

Provide 1-3 production use case examples.