Bandwidth.com Support Information
Keeping your service running, 24/7
Support for products and services purchased from Bandwidth.com up to the Bandwidth.com demarcation. The demarcation will vary based on the product or service.
Bandwidth.com can provide technical expertise when working with customers that are experiencing issues with their LAN, PBX or Data service. We offer this service when Bandwidth.com has completed testing and isolated the problem to the customer side of the demarc.
If you purchased Managed Network Service from Bandwidth.com, all of your Customer Premise Equipment (CPE) management responsibilities are outsourced to Bandwidth.com. Bandwdith.com identifies and resolves any issues on your managed devices.
Visit our community bulletin board which provides a place for open communication in regards to deploying, configuring and troubleshooting products and services that are purchased from Bandwdith.com.
