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E911 for VoIP and UC

E911 for VoIP and Unified Communications

911 is complex;
We make it easy

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Our E911 for VoIP and Unified Communications (UC) solutions help you reduce costs, meet regulatory demands and, best of all, protect your users

Innovative E911 solutions created for the modern enterprise

The most critical data point in a 911 call is location. Today’s on-premise and cloud-based communications solutions provide more flexibility and mobility than ever, but if you’re not careful, they can break connections to local 911, making it harder to locate emergency callers.

Whether you’re an enterprise, an ILEC/CLEC or other service provider, Bandwidth’s E911 solutions help you eliminate costs associated with dedicated PRI and POTS circuits and seamlessly support 911 from the cloud. Bandwidth delivers precise user location information for the fastest public safety response.

Focus on the demands of the enterprise; we’ve got your 911.

February 16, 2020

The countdown to
Kari's Law has begun.

Download our guide to learn what you need to do to get ready, because time's running out.

Download Our Guide

Kari's Law in effect

Download our guide to find out if your enterprise needs to further take action.

Download Our Guide

E911 building location

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Fast E911 call routing with precise location

As your enterprise, school, hospital or organization moves to the cloud or UC platform, Bandwidth experts are here to solve the dilemma of E911. Our E911 for VoIP and UC solutions route emergency calls to the appropriate 911 call center using a pre-provisioned address and passes that information to public safety. We are compatible with leading enterprise communications platforms from Cisco, Avaya, Microsoft, Broadsoft, Mitel, Metaswitch, ShoreTel and more.

E911 floor plan

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The challenge of regulatory compliance

911 is complicated and new rules are emerging. Bandwidth’s solutions help you meet these expectations by connecting 911 callers with the roughly 6,000 PSAPs in the U.S. and Canada, while delivering precise location information such as building, floor and/or room.

Bandwidth team member holding a computer

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Lightning-fast address provisioning and a 9.8 customer satisfaction score

Our customers tell us that our responsive, white-glove support is the best in the industry. We also offer radically simplified user endpoint provisioning through our intuitive portal, API, or file upload. Location data validation or error correction is performed in real-time through our automated process, eliminating concerns about data integrity. Instead of waiting days or even weeks to update or change addresses information, you can make changes on the fly knowing the information you’ve entered has been verified in our database.

It’s okay to have questions about 911

Lean on a trusted, experienced partner. Learn how Bandwidth can help you connect 911 callers to emergency services—in time, every time.

Talk to an Expert