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Aircall takes the shortest path to global scale, increasing global reach by 3-5x

Industry
Cloud-based phone systems
Company size
700+
Products used
Voice, Toll Free, Emergency Services, Porting
Location
Americas, EMEA, APAC
Customer since
2000
Use case
Wholesale contact center
The problems

Challenge

Global, compliant voice

The solution

The solution

APIs for global voice services

The results

The results

3-5x greater reach

Bandwidth’s APIs and worldwide, compliant coverage help Aircall rapidly scale its cloud phone systems to 60+ markets

"Without Bandwidth, we wouldn't have been able to go worldwide so fast. Thanks to their compliant coverage, we have been able to increase the number of countries we can reach by 3-5x."

Pierre-Baptiste Béchu

Co-founder and Director of Platform and Infrastructure

Founded in 2014, Aircall is committed to creating a phone system “for modern business”. The provider has solutions for corporate telephony and contact centers that span numerous devices and ecosystems, enabling more effective collaboration.

“Without Bandwidth, we would have developed our product in a few countries, perhaps 10 or 20. But not 60. Not in this time frame,” explains Pierre. For Aircall, Bandwidth’s strength is how easy it makes taking their business to new markets and scaling on a global level. To have one provider enabling worldwide reachability is a massive advantage for us.”

Shifting focus to growth

Aircall is able to keep its focus on its platform and customers, without the hassle of building and maintaining a telephony layer of its own.

The company can bring Bandwidth’s cloud SIP trunks and phone numbers–plus everything that they represent in terms of coverage, compliance, and stability–directly to its CPaaS and integrate them in minutes.

Bandwidth’s APIs ensure that Aircall’s customers can instantly provision and dynamically configure phone numbers, port in existing phone numbers, and automate compliance in the face of growing regulatory requirements across Europe.

Scale with global tools for a global vision in 60+ countries worldwide

Just like Aircall, you can focus on the future with solutions designed to give you the global reach, reliability, and flexibility you need to scale efficiently. With Bandwidth’s global network, automated operations, best-in-breed porting, and expertise in navigating regulations globally, feel confident shifting focus to your growth priorities.

Let's start simplifying your growth journey.

Talk to an expert

Pindrop Integration