“Bandwidth is a great partner. They listen. They have great people, and they have a large reach and a variety of products that we can take advantage of.”
Cristy Brown
VP of Telecommunications, Five9
Customer Story

Creating powerful customer connections together for 12 years

Growth on a global scale

Five9 first came to Bandwidth for global numbers in a select few places they couldn’t reach with their existing providers. Now, they rely on Bandwidth as a growth partner for telecoms both within the U.S. and internationally. From acquiring new numbers, to using programmable communications with Bandwidth’s APIs, Five9 values our easy self-service dashboard, which allows for finding, filtering, reserving, and provisioning numbers in 65+ countries.

“Five9 is growing a lot. We’re everywhere now, and Bandwidth has been a big part of that success and really allowing us to spread quickly and reach agents all over the world”

Cristy Brown, VP of Telecommunications at Five9

A focus on partnership

Cristy Brown, Five9’s VP of Telecommunications, shared that her team knows they can rely on Bandwidth to solve any kind of problem that arises so Five9’s customers get the best service possible. “Honestly, there’s good days and bad days, but when you have a good partner, you get through that and build upon that, and we’ve been able to do that with Bandwidth through the years.”

Five9 is a cloud-based contact center platform that lets companies exceed customer expectations and create loyalty-building experiences.

Industry: CCaaS
Company size: 2,600+
Customer since: 2019