Co-Founder & CTO, Providertech
Providertech enhances patient engagement with SMS
The need for a robust, secure messaging partner
During rapid growth, Providertech needed to scale and scale smart. Since its 2014 launch, Providertech has seen tremendous interest and a high level of user adoption. As its client base grew, it needed a more robust and sustainable back-end platform to power their core SMS communications.
Providertech needed the ability to provision numbers instantly paired with sufficient flexibility with its telecommunications partners to service its clients and meet business requirements.
Expertise and great pricing with Bandwidth
Providertech’s developers were able to update their applications using SMS API. In a few days, they could connect to Bandwidth’s network to send secure messages and integrate legacy providers with minimal effort.
How Bandwidth helped Providertech
“We have found the benefits of Bandwidth to be far-reaching in our product and platform development.”
“Bandwidth allows us to provision numbers on the fly, which makes a huge difference in how our providers communicate with their patients.”
“If one needs to reschedule, the Providertech platform can determine which appointment must be rescheduled based on the telephone number combination.”
Providertech built its application with minimal programming efforts
With Bandwidth’s APIs, Providertech is well-positioned, technologically and financially, to continue to scale to the mass health care industry.
Eric Stenson, Co-Founder & CTO, ProvidertechAs we have many responsibilities under HIPAA, security was a top concern for our organization… There must be clear visibility into the message chain of custody.