"Working with Bandwidth has afforded Providertech the reliability, pricing, and scalability for large-scale implementations in partnership with health care systems and insurance payers."
Eric Stenson
Co-Founder & CTO, Providertech
Customer Story

Providertech enhances patient engagement with SMS

The need for a robust, secure messaging partner

During rapid growth, Providertech needed to scale and scale smart. Since its 2014 launch, Providertech has seen tremendous interest and a high level of user adoption. As its client base grew, it needed a more robust and sustainable back-end platform to power their core SMS communications.

Providertech needed the ability to provision numbers instantly paired with sufficient flexibility with its telecommunications partners to service its clients and meet business requirements.

Expertise and great pricing with Bandwidth

Providertech’s developers were able to update their applications using SMS API. In a few days, they could connect to Bandwidth’s network to send secure messages and integrate legacy providers with minimal effort.

How Bandwidth helped Providertech

Providertech built its application with minimal programming efforts

With Bandwidth’s APIs, Providertech is well-positioned, technologically and financially, to continue to scale to the mass health care industry.

As we have many responsibilities under HIPAA, security was a top concern for our organization… There must be clear visibility into the message chain of custody.

Eric Stenson, Co-Founder & CTO, Providertech

Providertech allows healthcare providers to automate personalized SMS messages to their consumers. Their CareX platform automatically initiates 1-way and 2-way communications, so providers can guide patients through the healthcare continuum and engage them beyond office visits and phone calls. Because better patient communication yields better patient outcomes.

Industry: Healthcare