"Bandwidth’s customer service is the number one thing that makes us the most successful with our customers."
Kristine Dimas
Local Number Portability (LNP) Director, SpectrumVoIP
Customer Story

SpectrumVoIP trusts Bandwidth to power their customized, high‑touch experience

By providing an all-inclusive pricing model, predictive costs (no hidden fees), and a full-service customer experience that includes on-site installation, training, and dedicated account management, SpectrumVoIP offers customers a white-glove service that differentiates them in the market. And they trust Bandwidth to power it.

“Bandwidth’s porting process is by far the best out there. Nobody can hold a candle to Bandwidth in terms of their technology.”

– David Leidy, CEO, SpectrumVoIP

Bandwidth’s industry-leading phone number management dashboard helps SpectrumVoIP get customers setup quickly. But what SpectrumVoIP values most is Bandwidth’s unique approach to customer service and dedicated account team.

“Bandwidth’s customer service is the number one thing that makes us the most successful with our customers. We can’t get that anywhere else. We’re just a little fish in a big pond, but we don’t feel like that. You treat us like a priority.”

– Kristine Dimas, Local Number Portability (LNP) Director, SpectrumVoIP

SpectrumVoIP is a cloud phone service provider that equips companies across the U.S with phone solutions designed to meet their customers’ specific (and varied!) communication needs. From humble beginnings in 2004, SpectrumVoIP thrives in a competitive space by embracing change and staying on top of trends.

Industry: VoIP Phone Services