All customers with Global Voice Insights enabled can now access the Calls, Country, Zone, Capacity Group, and Usage Monitoring pages. These Insights allow you to monitor capacity usage by geography and date for a clear view of how to optimize your channel usage, as well as offering an end-to-end view of on-call performance and important metrics such as round trip time, packet loss, and jitter.
To learn more about the Monitoring pages, visit our support page.