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Voice API updated to include transcription support

February 25, 2020 Voice API

You can now get a recorded transcription of a call using our new call recording capability. This is an important capability for training and feedback within contact center or sales apps and legal documentation

To use this feature, set your record verb to “transcription=true”, which will request a transcription and an asynchronous callback will inform you when the transcription is available.

Pindrop Integration