Provider checklist: Microsoft Teams Direct Routing & Operator Connect

You’ll Learn:
  • How to identify the potential to consolidate employee communications vendors
  • Why your Direct Routing provider can help you future-proof
  • The Teams telephony factors that contribute to peace of mind

What to look for in a Direct Routing or Operator Connect provider may seem straightforward—after all, it’s just SIP trunks, Dynamic E911, and messaging, right?

As you dig deeper into different Teams telephony solutions, you’ll begin to realize not all providers offer the same kinds of services.

You’re migrating your telephony to the cloud with Microsoft Teams, but you
don’t have to stop at your internal employee communications & collaboration.
You can do the same for all of your comms platforms—from CCaaS like
Genesys to UCaaS like Zoom and beyond.

To recap, here’s a handy checklist of what to look out for in a Direct Routing
(and all other communications providers):



Peace of mind

Want to learn more about Microsoft Teams connectivity?