Webinar

Messaging First: Why Texting Will Overtake Other Channels to Deliver a Great Customer Experience

Listen to a panel of pro’s from Zendesk, Kipsu, and Bandwidth¬†who’ve transformed their own customer experiences with texting, helped other businesses see the benefit, and know how to add messaging the smart way.

What you’ll learn:

  • Why you shouldn’t wait to add text messaging to your customer experience
  • How texting and calling work together to support a real omni-channel experience
  • When to use bots, live agents, or both for text-enabled support
  • Recent industry changes and product launches that will shape consumer adoption of business texting
Messaging First: Why Texting Will Overtake Other Channels to Deliver a Great Customer Experience

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