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Research Reports

SMS: A growing tool in healthcare

With digital transformation accelerating and patient expectations rising, the healthcare industry reached an inflection point where digital-first and contactless options were no longer nice-to-haves but need-to-haves. And, while the industry’s digital journey was thrown into high gear by the pandemic, the flexibility of software-centric telecom solutions has transformed patient expectations forever. This report takes a deep dive into how healthcare leaders are leveraging texting and omni-channel communication to provide exceptional experiences.

What you’ll learn

  • SMS’s impact to reducing costs for hospitals & clinics
  • How SMS campaigns improve patient outcomes for chronic conditions
  • The impact of SMS campaigns in preventative care, medication compliance, and health literacy
  • Why patients prefer omni-channel communications from their healthcare providers

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Alianza Partnership

Pindrop Integration