Research Reports

SMS: A growing tool in healthcare

With digital transformation accelerating and patient expectations rising, the healthcare industry reached an inflection point where digital-first and contactless options were no longer nice-to-haves but need-to-haves. And, while the industry’s digital journey was thrown into high gear by the pandemic, the flexibility of software-centric telecom solutions has transformed patient expectations forever. This report takes a deep dive into how healthcare leaders are leveraging texting and omni-channel communication to provide exceptional experiences.

What you’ll learn

• SMS’s impact in reducing costs for hospitals & clinics
• How SMS campaigns improve patient outcomes for chronic conditions
• The impact of SMS campaigns in preventative care, medication compliance, and health literacy
• Why patients prefer omni-channel communications from their healthcare providers

See how a critical communications platform grew consumer adoption by 172% with enterprise-grade messaging for healthcare.