Caroline Sutton
Author

Caroline Sutton

Senior Director, Field Marketing
Caroline Sutton is Bandwidth's Senior Director of Field Marketing, and has played an integral role in Bandwidth's evolution as a major CPaaS Player since 2016. From managing Bandwidth's BYOC Integrations for Microsoft Teams, Webex, RingCentral, Five9, and Genesys, to navigating the Messaging ecosystem, Caroline is well-versed in the world of telecommunications.
Knows about: Unified Communications, Contact Centers, Emergency Calling, Conversational AI, Caller Authentication, Fraud Mitigation, Voice Biometrics, Toll-Free, Messaging, Voice, 911
Blog Voice

SIP trunking benefits and best practices

Purple icon on top of phone
Blog Contact Center Toll-Free

Cloud contact center innovations to transform your CX

Blog Messaging

Shared short codes are going away. Here’s how to find your alternative

Green phone screen with shared short code
Blog Emergency Messaging Phone Numbers Voice

Making a communications provider switch is faster than you think

Blog Messaging

CTIA’s updated messaging guidelines and best practices: 4 things you need to know

Blog Messaging Toll-Free

Why is A2P messaging better with toll-free numbers?

Phone displaying text message from a 800 number