Toll-Free SMS

Bandwidth Toll-Free SMS

Get more out of your toll-free numbers

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Your omni-channel strategy starts right here

Your customers want to be able to reach you whenever and wherever they are, and doing that over a voice call isn’t always convenient or reliable. Bandwidth Toll-Free SMS lets you leverage the power of your existing toll-free numbers by text-enabling them and allowing your agents to handle multiple conversations with customers via SMS using the same numbers your customers already know to call.

Message deliverability video

Message Deliverability

Text messaging has big-time value as a channel for customer communications. Learn the best practices for ensuring your messages are delivered and engaged with.

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Move between text and voice on the same number!

Increasingly, your customers want to communicate with your business over text, whether that’s receiving notifications and alerts, or working through a customer service issue. But sometimes a text isn’t enough. With Bandwidth Toll-Free SMS, customers can seamlessly move from texting with your agents to talking to them, all from the same number.

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Ready to deliver millions of messages

Whether you’re using your 800 number to send appointment reminders, customer surveys, or promotions your high volume use case doesn’t have to live on a short code. Use the same toll-free number you use for your contact center or sales line to deliver a better user experience.

Bandwidth toll-free voice dashboard

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No new numbers to buy

Your customers already have your number. When they need to reach you they know exactly what digits to dial. So why get a new number just so they can text you? You don’t have to! Bandwidth can text-enable your existing toll-free numbers, eliminating confusion for your customers and alleviating you from having to manage a separate number for messaging.

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With you every step of the way

We know you’re going to have questions, which is why we’re with you every step of the way. From onboarding and enabling your toll-free numbers to questions about message deliverability, our team of voice and messaging experts is ready to help.

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See how contact centers can benefit
from enabling SMS

The advantages of SMS for contact centers

A better experience for you and your customers

Give your customers, and your team, an experience they won’t forget with Bandwidth Toll-Free SMS. Talk to a toll-free SMS expert today and see how your business can make better, more meaningful connections with your customers.

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