US Cellular Multi-segment messages

Short Code (SC) SMS messages destined to US Cellular are now split out into multiple single-segment messages.

Multi-segmented SC SMS messages to US Cellular are now being split up into multiple single-segment messages, resulting in customers receiving multiple Delivery Receipts (DLR).

Prior to this fix, multi-segment messages to US Cellular were failing due to a limitation in their handling User Data Headers (UDH). This fix means that multiple single-segment messages will have their own DLR.

Customers will receive multiple DLRs unless suppression is implemented.

We are here to help! Drop us a line on our support site.

Messaging
API

V2 MMS “filename” parameter

Bandwidth has released the ability for V2 MMS customers to specify a “filename” when sending script file media. The “filename” can be specified in the standard Content-Disposition header of a V2 MMS message.

Messaging
API

New Message Search Fields & Message Expiration

We’ve added new fields to our Message Search feature! You can now find ‘Message-Size’, ‘Attachment-Count’, ‘Recipient-Count’ and ‘Message-Length’ in your Message Search API.

Message Expiration is also live! This API parameter gives you the ability to specify the date  after which a message shouldn’t be sent, thus improving the time-relevance for sent messages.

Messaging
API
Bandwidth App

Bandwidth now offers Priority Queueing!

This enhancement gives you:

  • Speedier delivery of your most important messages
  • More control of the order of messages in your queue
  • The ability to categorize messages based on priority

Click here for more details on Priority Queuing!

Messaging
API
Bandwidth App

Message callback improvements

We’ve updated the Applications page to now support the ability to send messaging events to separate endpoints. One for inbound messages and another for status (outbound) messages.

With this update you can:

  • Configure separate callback URLs for inbound messages and status (outbound) callback events
  • Set status (outbound) callback as optional
  • Select which status (outbound) callback events you receive

Existing applications will continue to work as they currently do. If you’d like to take advantage of these Messaging Callback configuration options, visit the Applications page in the Bandwidth App to update.

Messaging
API
Bandwidth App

Real-time messaging data and logs now available

You can now access real-time message data in the Bandwidth App under the Insights Tab or via the Get Messages API! This tool allows you to search and investigate the real-time status of your message logs. Use Messaging Insights for monitoring, testing, and troubleshooting the performance of your messages. You can find and filter messages by:

  • Message ID
  • Date
  • Status
  • Error Code
  • To and/or From Number, and more!

We enabled all administrators and non-administrators who have the Reporting role. If you’re an administrator, you can grant users access by enabling the Messaging Insights role on their user profile.

Messaging
API
Bandwidth App

Upgraded Bandwidth App UI Experience

We have launched an updated version of the Bandwidth App UI. The new experience offers streamlined user workflows, consistent terminology, easier scrolling and navigation, and improved accessibility.
Messaging
Phone Numbers
Voice
API

New fields available in message detail records

We’ve added new fields to our Message Detail Records! You can now find Carrier Name (for instance, “Verizon”, “AT&T”, “T-Mobile”, “Sprint”) and Location ID (the Location field represented in the Bandwidth App) in your Message Detail Records (MDRs).

These fields provide more detail to understand which carrier the message was sent to and which of your locations the message was associated with so you have better insight into your messaging traffic.

Messaging

Delivery Receipts (DLRs) now available for MMS and group messages

Bandwidth now supports Delivery Receipts (DLRs) on MMS and group messages. With this update customers can enjoy a more complete view of their messaging delivery success.

Learn more about this change:

MM4 Users:

  • Error codes
  • MMS Delivery Receipts

V2 API Users:

  • Error codes
  • MMS Delivery Receipts
Messaging
API

Search for messages with new Messaging API functionality

Customers can now use an HTTP Get API endpoint to search for individual messages and their statuses. This allows you to proactively check on message delivery status at any point after messages are sent. Get started by checking out our developer documentation.

Messaging
API