The campaign verify token field (cvToken) has been added to the Toll Free Verification POST, PUT and GET endpoints. Please see our developer documentation for additional details. This is an optional endpoint intended for adding a token for political verification requests.
Effective January 29, 2025, we have added new optional Privacy Policy and Terms and Conditions fields for your convenience while registering campaigns. As you register your campaigns, these new optional fields can help you better organize your information and keep up with industry standards.
For more information about Privacy Policy and Terms and Conditions, check out our 10DLC vetting tips and tricks. For more information about using the new fields in the API, check out our Dev Docs.
Effective December 6, 2024, customers with the Premium Plus or Premium customer success plans can now access Messaging Health Alerts via the Insights page of the Bandwidth App.
This powerful addition empowers you to proactively monitor your messaging metrics, ensuring you stay informed and in control of your communications. You can also configure your alerts based on the specific health metrics that matter most to your messaging performance. For more information on these new alerts, check out our support article.
Effective July 2, 2024, we have added the ability to search for a specific campaign to our Campaigns page.
Instead of manually clicking through pages to locate information about a specific campaign, you just need to enter the campaign’s ID into the search bar, and you will be able to find its status.
You can now download a messaging billing detail records report, which includes message charges and surcharges, in Messaging Insights.
We have added new location, subaccount, and campaign ID filters, and enhanced the report so that large data sets will automatically break down into multiple files (or you can select to download separate files for subaccount or location). For more information, check out our support article.
Bandwidth is pleased to announce a new Messaging Health Monitoring page in Messaging Insights. This page allows for enhanced visibility to health metrics for traffic in US messaging channels.
You can see the status of three key metrics: 10DLC registration, carrier rejections, and internal rejections at a glance, or view a breakdown of these metrics to determine where to make changes to improve the overall health of your messaging traffic, including the ability to view the exact numbers associated with any unregistered or blocked traffic.For more information on messaging health metrics, check out our support article.
Effective March 14, 2024, Bandwidth supports the automatic disablement of messages on telephone numbers (TNs) that have been moved to another provider.
Effective November 9, 2023, the Messaging Insights menu features a new region drop-down that allows you to see your data filtered by either “US” or “EU” as the data origin. This change allows us to continue providing direct access to your data while also maintaining compliance with regional and international data privacy and security laws and regulations.
By default, the drop-down displays US, which populates Messaging Insights with message data originating in the US and Canada. When you select EU, you will see all other data including data from other supported countries and alphanumeric messages.
For more information on Messaging Insights, check out our support article.
On July 25, 2023, Bandwidth released a new Short Code Management feature in the Bandwidth App.
Customers who choose to have Bandwidth manage their short code lease will be able to self-manage:
Effective May 31, 2023, Campaign ID is available in Message Logs. You can view the campaign associated with a given message and filter by Campaign ID, as well as change the timezone that data is displayed in and configure the fields available in the Message Logs table.
For more information on Messaging Logs, check out our support article.
