How telehealth & SMS are improving the patient experience

SMS alert showing how text messaging improves patient experience

Video, text messaging, and in-browser calling—they’ve all grown in acceptance and popularity as a way for businesses to connect with their customers. And the healthcare industry is taking notice.

Whether it’s improving access to care, ensuring medication adherence, or just reminding a patient about an upcoming appointment, providers are embracing the benefits of telehealth and text messaging as a way to create a better, more engaging patient experience.