Author

George Perry

Content Strategist

George Perry was a Content Strategist at Bandwidth, where he managed content about all of Bandwidth’s communication technology, from SMS to Voice APIs to SIP trunks. Before joining Bandwidth, George had 10+ years of content and SEO experience at marketing agencies. He is currently the Principal UX Content Strategist at Fidelity Investments. George graduated with a Bachelor’s in English at George Mason University, and in his free time uses his creative writing talents as a wine, beer, and craft cocktail reviewer on his website, The Good Wine Guru. He's taller than Captain America and almost as beardy.

Blog Messaging

George Perry

How telehealth & SMS are improving the patient experience

Telehealth: Its benefits, challenges, and future for healthcare communications

Q&A with Forrester contact center analyst Andras Cser

Making sense of fraud, robocalling, spam, and call blocking

Telecommunications fraud – What is it & how does Bandwidth fight it

A comprehensive history of text messaging

7 benefits of short codes for business messaging

K4Connect & Bandwidth help long-term care communities with COVID-19 efficiencies

How healthcare providers and patients are communicating better with SMS

Should I be my own RespOrg?

How to reduce toll-free costs and increase contact center redundancy

Contactless, paperless receipts with SMS

Microsoft sunsetted Skype for Business

Notification fatigue: How to connect with your customers via SMS

SMS Marketing: How to get the “yes” on opt-in

SMS marketing: Opt-In requirements & logistics

How to measure SMS delivery

The Do’s and Don’ts of business text messaging

The 3 types of A2P messaging: Short codes vs toll-free vs local

Understanding A2P vs. P2P messaging

How the insurance industry can use text messaging to add that personal touch

How utilities can improve customer service with text messaging

How RCS is making hotel check-ins incredibly easy for guests

Moving your contact center into the digital age

Putting the “security” in home security with 911 APIs

Toll-Free SMS vs Local SMS: Which is right for you?

Masked numbers: It’s not as insidious as it sounds

What day of the year has the highest volume of 911 calls?