Text Message Delivery
You'll be shocked to learn how many of your messages might be getting lost along the way. Take a peek behind the curtain to understand the complexities of message delivery and give your SMS the best chance of reaching your audience.
Growing carrier complexities and changing industry rules can result in more undelivered messages than ever before—and every message lost is a cost to your business. Watch the videos below to learn the ins and outs of message deliverability.
Are your messages
at risk of getting lost
along the way?
Wait... not all of my messages are getting delivered?! Why not?
- You, before watching these videos (we'll help you figure out why not)
Every message travels across an elaborate web of interconnected carrier networks encountering a number of checkpoints. Carriers like Bandwidth use these checkpoints to check for SPAM and protect consumers from unwanted text messages.
There are a lot of criteria that determine whether or not your message will be delivered. Different carriers may evaluate your message differently, and the rules they use can be subject to change at any time. But, in general, they look at a common set of criteria when deciding whether or not to allow your messages on their network.
With so many numbering options available today, how do you know which one’s right for you?
Status and error codes help you understand which messages didn’t reach their final destination, where they were stopped, and why. But not all error codes are created equal. Make sure you’re getting confirmation that your message actually made it to your recipient’s phone— not just the end carrier.
You’re just five minutes away from understanding how many messages may be getting stuck before they ever reach the inbox.
