Effective March 27, 2023, Bandwidth has enhanced our custom Advanced Call Routing (ACR) with greater flexibility and control over origination (inbound) traffic. You can now assign priorities or different weighting values to potential endpoints to help with failover and load balancing use cases. For more information, check out our support article.
As of March 27, 2023, Bandwidth’s Enhanced Voice Transit (EVT) is available in Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, and the UK.
Bandwidth now offers a Business Associate Addendum (BAA) for messaging and voice channels to extend HIPAA obligations to Bandwidth as a service provider, enforcing the HIPAA Security Rule to safeguard Protected Health Information (PHI) that may be exchanged by Covered Entities over our platform.
Please visit our HIPAA-eligible products and services page for an up-to-date list of currently eligible products and services, as we continuously expand the list of products covered by our BAA.
Bandwidth has enhanced the global number selection process, allowing for custom digit searches. This provides the capability to search for a specific string of up to 10 digits within a given global telephone number.
As of March 1, 2023, Elective ECC Screening will now allow customers using DLR TEAMS or PIDF-LO routing to elect to send 911 calls with a provisioned address to the Emergency Call Center (ECC) as a precaution.
If you would like to enable Elective ECC Screening, reach out to your Account Manager.
Effective March 7, 2023, Bandwidth will begin selecting “Secondary DCA Sharing Status” for all carriers including AT&T, Verizon, T-Mobile, US Cellular, Interop, and Clearsky in The Campaign Registry (TCR).
This will allow customers registering through TCR to receive the CAMPAIGN_DCA_COMPLETE webhook which indicates that the campaign has gone through vetting and been accepted by all submitted DCAs.
On February 16, 2023, we are introducing enhancements to the 933 tool that will fix existing DLR features, expand read-back messages to include issue identification for failure messages, and improve upon audio aesthetics. For more information, check out our support article.
We now offer unidirectional Media Streaming for Programmable Voice API in the US and Canada.
You can now fork real-time call audio and deliver it to your choice of advanced third-party or proprietary tools over WebSocket. This enables you to extend your voice application in support of use cases like voice biometrics, real-time transcription, sentiment analysis, and voice-activated IVR.
For more information on Media Streaming, view our StartStream and StopStream API docs.
We are now able to offer self-service Voice Insights. This new self-service tool offers up to 30 days of call data including: SIP errors, estimated cost, attestation level, call state, and call volumes on specific numbers.
For more information on Voice Insights, check out our support article.
Beginning March 1, 2023, the Bandwidth Dashboard API will no longer guarantee that the HTTP reason phrase will be sent on responses to API requests. This is in accordance with the HTTP standard (RFC 9110, Section 15.1).
This change means that a response that used to look like this:
HTTP/1.1 200 OK
Will now return this:
Please verify that your apps do not use the reason phrase when processing responses from our API in advance of March 1.
Beginning January 11, 2023, we are offering Global Number Hosting for geographic, national and toll-free numbers in France. This service will allow you to provision numbers on the Bandwidth network that you have obtained from ARCEP, the French regulator. When hosting your own numbers, you will be able to leverage our interconnected network and robust number management experience while maintaining ownership of the number in accordance with local regulations.
For more information, check out our FAQ. To contract for Global Number Hosting, reach out to your account manager.
In order to improve security and reliability, we are limiting the types of file uploads we support for both port-in documents and import TN documents. We are also adding validation to ensure that the content-type header, the file type extension, and the MIME-type are consistent with each other.
Effective March 2, 2023, Bandwidth will allow only the following types of files to be uploaded:
On January 6, 2023, we will perform a messaging release that may cause changes to the letter case of HTTP headers within HTTP responses and callbacks. For instance, the “Content-Type” header may be changed to “content-type.”
Please validate that your applications are parsing these headers in a case-insensitive fashion in accordance with RFC 9110.
Beginning November 30, 2022, Bandwidth is offering global customers the ability to search and order specific numbers or consecutive number ranges using the Global Portal API. Numbers can be held in the customer’s cart for a maximum of 10 minutes. For more information, view our API docs.
Stay updated as we add new functionality to Bandwidth.