Release Notes

Bandwidth now offers a Business Associate Addendum (BAA) for messaging and voice channels to extend HIPAA obligations to Bandwidth as a service provider, enforcing the HIPAA Security Rule to safeguard Protected Health Information (PHI) that may be exchanged by Covered Entities over our platform.

Please visit our HIPAA-eligible products and services page for an up-to-date list of currently eligible products and services, as we continuously expand the list of products covered by our BAA.

Effective March 16, 2023, we are adding the EC API route type to the list of Emergency Services call route types that can be consolidated onto a single IP.

If you would like to enable this feature, reach out to your Account Manager.

Beginning March 15, 2023, customers who have notifications enabled will now be able to receive the 933 readback via email.

Bandwidth has enhanced the global number selection process, allowing for custom digit searches. This provides the capability to search for a specific string of up to 10 digits within a given global telephone number. 

For more information, view our API docs.

As of March 1, 2023, Elective ECC Screening will now allow customers using DLR TEAMS or PIDF-LO routing to elect to send 911 calls with a provisioned address to the Emergency Call Center (ECC) as a precaution.

If you would like to enable Elective ECC Screening, reach out to your Account Manager.

Effective March 7, 2023, Bandwidth will begin selecting “Secondary DCA Sharing Status” for all carriers including AT&T, Verizon, T-Mobile, US Cellular, Interop, and Clearsky in The Campaign Registry (TCR). 

This will allow customers registering through TCR to receive the CAMPAIGN_DCA_COMPLETE webhook which indicates that the campaign has gone through vetting and been accepted by all submitted DCAs.

On February 16, 2023, we are introducing enhancements to the 933 tool that will fix existing DLR features, expand read-back messages to include issue identification for failure messages, and improve upon audio aesthetics. For more information, check out our support article.

We are excited to announce the availability of our Public Switched Telephone Network (PSTN) replacement service in Turkey for multinational enterprises and global service providers.

Reach out to your account manager to begin purchasing Turkish local numbers and toll-free numbers for inbound, outbound, and emergency services.

We are now able to offer self-service Voice Insights. This new self-service tool offers up to 30 days of call data including: SIP errors, estimated cost, attestation level, call state, and call volumes on specific numbers.

For more information on Voice Insights, check out our support article.

Beginning March 1, 2023, the Bandwidth App API will no longer guarantee that the HTTP reason phrase will be sent on responses to API requests. This is in accordance with the HTTP standard (RFC 9110, Section 15.1).

This change means that a response that used to look like this:

GET https://dashboard.bandwidth.com/api/tns?npa=919

HTTP/1.1 200 OK

Will now return this:

GET https://dashboard.bandwidth.com/api/tns?npa=919

HTTP/1.1 200 

Please verify that your apps do not use the reason phrase when processing responses from our API in advance of March 1.

Beginning January 11, 2023, we are offering Global Number Hosting for geographic, national and toll-free numbers in France. This service will allow you to provision numbers on the Bandwidth network that you have obtained from ARCEP, the French regulator. When hosting your own numbers, you will be able to leverage our interconnected network and robust number management experience while maintaining ownership of the number in accordance with local regulations. 

For more information, check out our FAQ. To contract for Global Number Hosting, reach out to your account manager.

In order to improve security and reliability, we are limiting the types of file uploads we support for both port-in documents and import TN documents. We are also adding validation to ensure that the content-type header, the file type extension, and the MIME-type are consistent with each other.

Effective March 2, 2023, Bandwidth will allow only the following types of files to be uploaded:

• CSV (“text/csv”)
• DOC (“application/msword”)
• DOCX (“application/vnd.openxmlformats-officedocument.wordprocessingml.document”)
• JPG/JPEG (“image/jpeg”)
• PDF (“application/pdf”)
• PNG (“image/png”)
• TXT (“text/plain”)
• TIFF (“image/tiff”)
• XLS (“application/vnd.ms-excel”)
• XLSX (“application/vnd.openxmlformats-officedocument.spreadsheetml.sheet”)

If you have any questions regarding this upcoming change, reach out to your Bandwidth Support Team!

On January 6, 2023, we will perform a messaging release that may cause changes to the letter case of HTTP headers within HTTP responses and callbacks. For instance, the “Content-Type” header may be changed to “content-type.”

Please validate that your applications are parsing these headers in a case-insensitive fashion in accordance with RFC 9110.

Beginning November 30, 2022, Bandwidth is offering global customers the ability to search and order specific numbers or consecutive number ranges using the Global Portal API. Numbers can be held in the customer’s cart for a maximum of 10 minutes. For more information, view our API docs.

As of November 14, 2022, IP Traffic Consolidation now allows for the dynamic handling of emergency call routing types, allowing customers to send any route type (static VoIP, PIDF-LO, lat-lon (X/Y), and Microsoft Teams) down any SIP trunk associated with opted-in accounts.

To enable IP Traffic Consolidation, contact your account manager.

• volumetric-violation
  • SMPP/MM4: 785 
  • API: 4785
• tfn-not-verified 
  • SMPP/MM4: 795 
  • API: 4795
• media-content-invalid 
  • SMPP/MM4: 712 
  • API: 4712

Beginning August 2, 2022, Bandwidth is enhancing the emergency notification provisioning capabilities to allow customers to manage notification recipients within the US & Canada Portal. This update allows customers to add, edit, and delete single notification recipients or create a group of up to three recipients associated with one or multiple endpoints, all within the portal. 

Please reach out to your account manager if you would like this feature added to your account.”

For more information, please view our Support Center guide.

Effective June 27, 2022, Bandwidth will support 988 as the number for the National Suicide Prevention Lifeline. 

Customers may need to adjust their dial plan to support 988 in order to comply with FCC rules to establish 988 as the nationwide 3-digit dialing code for Americans in crisis by July 16, 2022. 

For more information, view our 988 dialing announcement.

Three messaging error codes are being updated on July 6, 2022:

• volume-violation-tmo
  • SMPP: 780
  • API: 4780
• volume-violation-att
  • SMPP: 781
  • API: 4781
• rejected-shortened-url
  • SMPP: 771
  • API: 4771

Please review our full list of SMPP SMS Delivery Receipts and Error Codes and Messaging API HTTP Error Codes for more details.