Release Notes

Stay updated as we add new functionality to Bandwidth.

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Consecutive number searching now available

Based on your feedback, we are happy to announce the ability to consecutively search for numbers is now available in the Bandwidth App—with a maximum amount of 100 telephone numbers per search. For more information, check out our support center articles on how to be a good steward of consecutive phone number ordering and how do I search and order consecutive phone numbers.
Phone Numbers
Bandwidth App

Added TLS/SRTP functionality

We have added a TLS/SRTP (Transport Layer Security and Secure Real-Time Transport Protocol) functionality that provides you with the ability to send and receive encrypted voice calls between your network infrastructure and Bandwidth. This feature adds a layer of security to calls for voice applications that require it. To enable it, please contact your Account Manager.
Voice

LSR submission status changes

BW Porting and Fall-out Management services now update status and desired due dates (DDD) for customers whenever a DDD changes or the port needs to be resubmitted.

Phone Numbers

STIR/SHAKEN interoperability with Sprint

Bandwidth adds fourth STIR/SHAKEN interoperability milestone with Sprint (now part of T-Mobile). We are excited to be able to announce this joint effort in combating illegal robocalling! Bandwidth is currently focused on building out solutions that will help elevate attestation for our customers’ valid and legitimate use cases. You do not need to take any action to enjoy this benefit!
Voice

Real-time messaging data and logs now available

You can now access real-time message data in the Bandwidth App under the Insights Tab or via the Get Messages API! This tool allows you to search and investigate the real-time status of your message logs. Use Messaging Insights for monitoring, testing, and troubleshooting the performance of your messages. You can find and filter messages by:
  • Message ID
  • Date
  • Status
  • Error Code
  • To and/or From Number, and more!
We enabled all administrators and non-administrators who have the Reporting role. If you’re an administrator, you can grant users access by enabling the Messaging Insights role on their user profile.
Messaging
API
Bandwidth App

Passcode field added to the Full Phone Number Details Report

We have added a new field called Passcode in the Full Phone Number Details Report that allows you to quickly see which phone numbers are passcode enabled as part of the Port Out Passcode feature.
Phone Numbers
API

Upgraded Bandwidth App UI Experience

We have launched an updated version of the Bandwidth App UI. The new experience offers streamlined user workflows, consistent terminology, easier scrolling and navigation, and improved accessibility.
Messaging
Phone Numbers
Voice
API

Enhanced porting activation for U.S. off-net ports

The Bandwidth App now offers porting automation for U.S. off-net ports.

This update includes:

  • Real-time status notifications for U.S.off-net port orders
  • Flexible activation times! Trigger ports on your own or set an auto-activation time (between 6am – 11pm)
  • Off-net ported numbers provisioning in real-time
Phone Numbers
API

New fields available in message detail records

We’ve added new fields to our Message Detail Records! You can now find Carrier Name (for instance, “Verizon”, “AT&T”, “T-Mobile”, “Sprint”) and Location ID (the Location field represented in the Bandwidth App) in your Message Detail Records (MDRs). These fields provide more detail to understand which carrier the message was sent to and which of your locations the message was associated with so you have better insight into your messaging traffic.
Messaging

Delivery Receipts (DLRs) now available for MMS and group messages

Bandwidth now supports Delivery Receipts (DLRs) on MMS and group messages. With this update customers can enjoy a more complete view of their messaging delivery success. Learn more about this change: MM4 Users:
  • Error codes
  • MMS Delivery Receipts
V2 API Users:
  • Error codes
  • MMS Delivery Receipts
Messaging
API

Expanded connectivity options for Direct Link Service

Bandwidth’s Direct Link Service has been expanded with direct connections to our virtual circuits via Megaport and Equinix Cloud Exchange. Dedicated connections like these provide additional security, reliability and performance. If you are a Megaport or Equinix Cloud Exchange user, you can get started by ordering the Bandwidth virtual circuit in the provider portal.
Voice

STIR/SHAKEN interoperability with Comcast

Bandwidth adds a third major carrier service provider, Comcast, to our list of interop partners for STIR/SHAKEN! Comcast is an acknowledged leader in the area of STIR/SHAKEN and we are excited to be able to announce this joint effort in combating illegal robocalling. Thanks to this and existing interop agreements with major carriers, Bandwidth is currently signing more than 4 billion calls each month on behalf of our customers. You do not need to take any action to enjoy this benefit!
Voice

Off-net porting efficiencies and automation now available

We’ve enhanced the Bandwidth App with the following off-net porting updates:
  • Trigger off-net ports on your own, or set an auto-activation time
  • Provision off-net ported numbers in real-time
  • Receive real-time status notifications for US off-net port orders
Porting off-net numbers is now easier, faster, and more flexible. Maximize efficiency and time savings!
Phone Numbers
Bandwidth App

Add conference calling with new Voice API functionality

The Bandwidth Voice API has been updated to include the ability to make conference calls. With the new feature you can create conference calls with up to 20 participants. There is also a new bridge verb that allows additional call manipulation flexibility for two party calls.

These features enable innovative use cases like call or agent whisper, custom bridging, and forwarding. Learn how to use the new conference API!

Voice
API

Search for messages with new Messaging API functionality

Customers can now use an HTTP Get API endpoint to search for individual messages and their statuses. This allows you to proactively check on message delivery status at any point after messages are sent. Get started by checking out our developer documentation.

Messaging
API

Prevent wrongful port-outs with passcode protection

You can now enable and manage a passcode for on-net Bandwidth App phone numbers to prevent unauthorized port-outs from occurring. You can add or modify the passcodes associated to your phone numbers easily through the Bandwidth App and API, with direct access to reporting to validate the passcodes.
Phone Numbers
API
Bandwidth App

Add or remove phone numbers from in-flight port-in orders

You can now add or remove phone numbers to any in-flight port order via our API or Bandwidth App. With this update you will no longer have to cancel, resubmit port orders, and wait for processing time to make these simple changes. Happy porting!
Phone Numbers
API
Bandwidth App

Reduced time required for toll-free port out requests

We’ve shortened the amount of time to approve or reject toll-free port out requests from three days down to two days! Now when an end-user ports toll-free phone numbers away from your account, Bandwidth sends a ticket to your port-out contact to approve/reject the order. This change aligns more closely with other key industry porting partners and industry guidelines.
Phone Numbers
API
Bandwidth App

X, Y routing added to Emergency Calling API

Bandwidth’s Emergency Calling API now supports mobile use cases when used away from the home or a provisioned address. You can now send Bandwidth coordinates of the caller and we will route the call to the geographically appropriate PSAP based on the coordinates received. To get started, access our Emergency Calling API Integration guide.
Emergency Services
911 Access Portal
API

New customer service record (CSR) API streamlines port-ins

Now you can access real-time customer service records (CSR) via our API, when you submit port orders, to get the most accurate end-user information available. This update helps you validate phone number information seamlessly, resulting in fewer rejections and a streamlined porting experience.

Phone Numbers
API