See how industry leaders use Bandwidth for comms
Top use cases for Bandwidth’s leading products
As a cloud communications platform and modern carrier, Bandwidth supports multiple critical use cases across the spectrum of enterprise UCaaS and CCaaS, SaaS & App, and telecom reseller uses.
Migrate to UCaaS
Use case for: Enterprises
Bandwidth’s bring your own carrier (BYOC) integrations let you unbundle your telephony from your UCaaS for the flexible PSTN connection your business needs.
Embed communications in apps
Use case for: Software developers, Telecom resellers
Use Bandwith’s APIs to embed your communications in programmable APIs, from setting up your ideal IVR system, to SMS notifications and alerts, we’re here to help you configure your voice and messaging.
Consolidate global providers
Use case for: Enterprises, Software developers, Telecom resellers
Simplify and scale with a consolidated carrier by choosing Bandwidth’s network with voice coverage in ~70 countries.
Compose your CX
Use case for: Enterprises
Maestro™ lets you build the contact center systems you need for best-in-class resilience and flexibility, including drop-and-drag call flows, and bring-your-own AI capabilities.
Automate CX with APIs
Use case for: Software developers
From marketing, to support, Bandwidth’s communications APIs are built to optimize CX for companies in retail, ecommerce, healthcare, fintech, and more.
Level up toll-free resiliency
Use case for: Enterprises, Telecom resellers
Bandwidth’s Tier 1 owned US network gives you toll-free resilience to the tune of 5x redundancy, with the added option of Call Assure disaster recovery.
Better Voice AI with our API
Use case for: Software developers
Scaling Voice AI agent solutions requires, not only an easy-to-build-with API, but telecom know-how and a low latency network. That’s why AI hyperscalers choose Bandwidth
