Use Cases
Build it with Bandwidth
Go beyond basic calling and texting. Below are a few ways you can transform your applications with the power to communicate.
Voice alerts & notifications
Customize your calls with our Voice API to create flexible and interactive notifications.
Conversational AI
Build meaningful customer experiences by unlocking voice bots, sentiment analysis, voice biometrics, and more with Media Streaming. Extend your voice application by streaming with real-time call audio to your preferred tools via WebSocket.
Avoid migration migraines with a future-ready carrier
Learn how you can unbundle SIP, emergency and messaging from your communications platforms for best-of-breed customer and employee experiences.
Bring Your Own Carrier (BYOC)
BYOC programs let you choose the carrier you want to plug into your contact center, conferencing, or unified communications platform.
SMS to email
Integrate text messaging into a business email inbox so end-users and agents can communicate seamlessly, each in their go-to channels. Hello, customer experience.
SMS Marketing
Get the right message to the right customers at the right time, with promotions and ads delivered instantly to your customers’ mobile phone.
SMS Surveys
Find out how your team did, what you can do better, and follow-up on any outstanding problems with surveys delivered directly to your users over SMS.
Click-to-Call
Turn search traffic into business. Enable click-to-call to remove barriers to customers connecting with businesses.
IVR System
Build a better customer experience. Create a phone tree that gets customers to the right person faster.
Text Alerts & Notifications
Send appointment reminders, account notifications, and time-sensitive alerts directly to your customers' text inbox.
Call Tracking
Accurately attribute calls using Bandwidth’s Voice API to build an carrier-grade call tracking & analytics platform.
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