The features & benefits of SMS to email
Improve customer experience
Integrating SMS and email engages end-users in a way that gets their attention and enables agents to respond quickly and easily—straight from their inboxes. It increases speed, decreases friction, and drives customer engagement. It’s a win-win-win.
Share attachments with ease
End-users can send photos, videos, or audio directly to your app or agents for real-time information sharing. Agents can also reply with rich media resources as well for truly helpful customer interactions.