Steaks & Security with Bandwidth

Serving dinner and conversations in NYC, Toronto, Cincinnati, and Dallas

A peer roundtable on Voice integrity

The reality: Your customers aren’t picking up, and your fraud team is losing sleep.

Between aggressive spam risk/scam call labels and the rise of deepfake fraud in Voice, keeping the front door of your contact center open and secure has become a total headache.

We’re hosting a handful of enterprise CX and IT leaders to talk shop over a great meal. No sales pitches, no death by PowerPoint; just a candid conversation about what’s actually working (and what isn’t) in the modern contact center.

What’s on the Menu?

We’re skipping the fluff to hash out the technical hurdles we’re all facing:

  • Inbound authentication: How to integrate tools like Pindrop or implement risk-based routing without adding latency or breaking your existing stack.
  • Outbound reputation fix: How to fix your outbound reputation so your team actually gets through without being labeled a scam.
  • Visibility into call paths: How to achieve end-to-end visibility you need to monitor the entire call flow, including anomalies and call labels.

RSVP in a city near you

July 9 Toronto, Canoe, 6:00 – 9:00 PM
July 16 NYC, Trinity Place Bar and Restaurant, 7:00PM – 10:00PM
August 6 Cincinnati
August 13 Dallas
Save your spot

* Participants are responsible for confirming that attending this event does not conflict with their company’s policies. Please note that government employees are not eligible to attend this event. Please reach out to your sales representative if you need more details.