Research Report
Automate CX with APIs
Customers want easy interactions. CX teams want powerful APIs.
Now, you can make them all happy.
For radically reliable communications and better support
Go with the partner you’ll never outgrow
We’re continually building capacity, so you can scale with us into the future.
Not just about the software
Our Tier 1 owned network gives you carrier-direct pricing on voice services.
Support worth writing home about
Our technical support teams are here around the clock. Their expertise = your higher deliverability rates.
Use cases
Leverage a smarter API platform for better APIs
Marketing
Improve customer engagement by talking with customers the way they want to communicate.
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SMS Surveys
Make life easier for your customer support team, and get important insights with surveys.
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Alerts & Notifications
SMS is the perfect channel for timely, important alerts and notifications.
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IVR
Answer your customers’ questions faster. Our IVR solutions help improve both agent and customer experience.
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Click-to-call
Embed calling in your apps for barrier-free customer experience, clear agent visibility, and cost savings over toll-free.
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Build customer trust with your existing numbers
Watch how Bandwidth powers Yotpo in creating great ecommerce experiences
Our customers, serving their happy customers
Read the story“The thing that we enjoy most is being able to collaborate with Bandwidth and scale our operations to meet the fast-growing needs of our customers.”
Hari Prasad CEO and Founder
Read the story“The customer service is unmatched compared to our previous vendors—through the onboarding process, all the way to today, I have nothing but great things to say about Bandwidth’s customer service because it has been phenomenal.”
Derrick Cox Vice President of Text & Voice Solutions
Read the story“What has really changed for Hiplink’s healthcare customers is patient communication. They need to have powerful patient communication directly from the medical records system. And when you’re doing that, you don’t have time to be out there trying to figure out what carrier they’re on.”
Pamela LaPine President & CEO
“Bandwidth is absolutely my favorite partner to work with. The platform is easy to use, the service is top-notch, and the people are awesome and easy to work with! Any problem or question we have is tackled efficiently and professionally.”
Rosen Dyakov Messaging and Compliance Team Lead
See how leading industries are transforming CX with Bandwidth
Finance
Payment processing companies, banks, credit unions, and other Finance and Fintech companies are putting APIs to work to makes safe, secure CX easier.
Retail & Ecommerce
Ecommerce platforms and Retail enterprises are transforming CX from first opt-in to post-purchase engagement. See how Bandwidth can help retailers grow through better communication.
Healthcare
Healthcare is being transformed by modern communication APIs. See the latest data and use cases for more details on how Bandwidth is powering patient options.
