RESILIENT. INTEGRATED. SUPPORTED.
Trust the reliability of your Genesys contact center’s telephony
Breathe easier with unmatched reliability for contact center communications at any stage of your Genesys cloud migration. Keep calls flowing to keep CX growing.
Toll-free for Genesys without the doubt
You need unwavering connectivity—with lightning-fast resolutions during a disruption. Take control of your Genesys Cloud CX contact center migration with an experienced Genesys BYOC partner.
Here’s why Bandwidth is trusted to manage more than 9 billion voice minutes every month:
5X redundant network
Avoid a single point of failover with 5 Tier-1 carriers—Bandwidth’s own Feature Group D Network plus four additional direct peering carriers in route.
62 countries with toll-free
Consolidate your global contact center telephony with a single provider for toll-free voice in 62 countries throughout AMER, EMEA, and APAC.
99.999% core network uptime
Maximize uptime on our owned and operated network with global reach, backed by 8 Super PoPs in georedundant data centers around the globe.
24/7/365 disaster recovery
Offload the worry over toll-free outages with our continuous monitoring and routing management to quickly handle any impairments.
“Choosing to BYOC with Bandwidth made our entire cloud migration process stress-free. The project was incredibly complex, but Bandwidth simplified it dramatically.”
Vipin Kalra, Sr. Engineer – Collaboration and Contact Center
